Sports consumer-team relationship quality: development and psychometric evaluation of a scale
International Journal of Sports Marketing and Sponsorship
ISSN: 1464-6668
Article publication date: 1 April 2011
Abstract
The purpose of this research was to develop the Sports Consumer-Team Relationship Quality Scale (SCTRQS). In Study I, content validity was established through a comprehensive review of literature and tests of content validity, including expert review. Based on the assessment of psychometric properties, theoretical relevance of the items and parsimoniousness of the scale, items were refined for two following studies. Results indicated that the SCTRQS would be a valid tool for marketers and managers to assess relationship quality with their consumers for marketing strategies, effectiveness of advertising campaigns, sponsorship value and value for stakeholders.
Keywords
Citation
Kim, Y.K., Trail, G.T., Woo, B. and Zhang, J. (2011), "Sports consumer-team relationship quality: development and psychometric evaluation of a scale", International Journal of Sports Marketing and Sponsorship, Vol. 12 No. 3, pp. 57-74. https://doi.org/10.1108/IJSMS-12-03-2011-B006
Publisher
:Emerald Group Publishing Limited
Copyright © 2011 by Winthrop Publications Limited