Sport team identification: a social identity perspective comparing local and distant fans

Petri Lintumäki (Department of Sport Science, University of Innsbruck, Innsbruck, Austria)
Oliver Koll (Department of Strategic Management, Marketing and Tourism, University of Innsbruck, Innsbruck, Austria)

International Journal of Sports Marketing and Sponsorship

ISSN: 1464-6668

Article publication date: 7 March 2023

Issue publication date: 19 January 2024

30064

Abstract

Purpose

Supporting distant teams is a frequent phenomenon. Through the lens of the social identity theory, this research aims to examine differences between local and distant fans regarding drivers of team identification.

Design/methodology/approach

A multigroup structural equation model was employed. The data were collected through an online survey with 1,285 sports fans.

Findings

Team distinctiveness constitutes an important aspect fueling identification for all fans, whereas congruence between own and team personality is important for local and displaced fans only. Team prestige does not impact identification for either group.

Practical implications

To build up a base of highly identified supporters, clubs should emphasize those aspects of team brands that fans consider distinctive. When targeting local fans, clubs should also focus on communicating the brand's unique personality aspects.

Originality/value

This is the first study that assesses the potential differences behind fans' social identification with local and distant teams.

Keywords

Citation

Lintumäki, P. and Koll, O. (2024), "Sport team identification: a social identity perspective comparing local and distant fans", International Journal of Sports Marketing and Sponsorship, Vol. 25 No. 1, pp. 1-17. https://doi.org/10.1108/IJSMS-08-2022-0158

Publisher

:

Emerald Publishing Limited

Copyright © 2023, Petri Lintumäki and Oliver Koll

License

Published by Emerald Publishing Limited. This article is published under the Creative Commons Attribution (CC BY 4.0) licence. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode


Exceptional identification with sports clubs is a common phenomenon in team sports (Stewart and Smith, 1999). It is not only important in direct team–fan relationships (Heere et al., 2011), but also in team–sponsor relationships, as highly identified fans tend to support not only the club but also its sponsors (Gwinner and Samson, 2003; Kamath et al., 2021). Additionally, identification among local residents with a local sports club motivates cities to subsidize stadium projects (Owen, 2006). Taking a broader perspective, through the fans' identification with sport clubs and the resulting feeling of local and national pride, sport is a powerful means of mediating political messages, increasing population coherence and boosting the recognition of regions (Freeman, 2012). Identification is, therefore, not only an important glue between a team and its fans, but it also has a wider societal meaning. Hence, it has recently attracted attention in multiple disciplines, such as social psychology, economics and marketing.

Research emphasizes the role of sport clubs as carriers of local identity (Gómez-Bantel, 2016) and establishes a strong connection of geographic identity and identification with the local team (Collins et al., 2016; Uhlman and Trail, 2012). However, developments in sports broadcasting have reduced the dependency of teams on local communities (Andreff, 2008; Hutchins et al., 2019). Also, new media have de-spatialized fans' opportunities to interact with teams and other fans (Pegoraro, 2013). Consequently, identification with nonlocal sports teams has become a growing phenomenon. Several clubs from European and American leagues have been able to extend their fan bases beyond their own region, often to other countries. The trend of identifying with a nonlocal team alters the marketing landscape in team sports. Managers face geographic expansion opportunities and must at the same time defend their home market positions.

While it has been demonstrated that geographic identity explains attachment to the hometown club (Lewis, 2001; Reifurth et al., 2019), we lack a systematic understanding regarding the dynamics of identification formation with a distant club. Previous explanations for distant club or league involvement have focused entirely on the product itself either its attributes (e.g. skills of the players) or its functional benefits (i.e. social connections and escape from everyday stress) (Pu and James, 2017; Al Ganideh and Good, 2015). What remains poorly understood, however, is how a club brand's ability to fulfill fans' identity based needs drives identification with distant (or local) sports club. We understand which features of the product are important for consumers and which benefits they derive from following clubs, but we lack knowledge on how clubs become a part of the person's social self. It is crucial to understand this process from theoretical and managerial perspectives alike, as social identity guides people's behavior to act in line with the communities they perceive to belong to (Champniss et al., 2015). Moreover, no previous study has addressed and tested potential differences regarding the importance of antecedents for identifying with distant or local teams. Drawing on the social identity theory (SIT), the aim of this research is to identify antecedents of team identification (TI), specifically focusing on comparisons between local and distant fans. In summary, we address this research question:

RQ.

Which self-definitional needs drive and reinforce fans' identification with local and distant sports teams?

Theoretical background

The social identity is defined as “those aspects of an individual's self-image that derive from the social categories to which she perceives herself as belonging” (Tajfel and Turner, 2001, p. 101). The SIT argues that people define and evaluate themselves in terms of the groups to which they belong and aims to explain intergroup behavior by postulating that groups compete with one another over status and prestige (Tajfel and Turner, 1979). As an extension to the SIT, the self-categorization theory (SCT) focuses on the construction of social identity through self-categorization and how this process leads to ingroup-stereotypic self-perception and group-norm-conform behavior (Abrams and Hogg, 1990; Turner et al., 1987). The SIT can, thus, be defined as “social identity theory of intergroup relations” and the SCT as “social identity theory of the group” (Abrams and Hogg, 2010, p. 179). According to the SCT, a key motive for people to affiliate with groups is to develop a positive social identity by fulfilling the needs for self-enhancement and reduction of subjective uncertainty (Hogg, 2000). People seek to develop their social identity by affiliating with groups they subjectively evaluate as (1) being high in prestige and positively distinctive compared with relevant out-groups (Tajfel and Turner, 1979) and (2) being highly entitative with clearly identifiable prototypes (Hogg, 2000). Group prototypes define attitudinal and behavioral patterns, which reduce subjective uncertainty about how to feel and act (Hogg, 2000).

People can derive their social identities from diverse groups, such as professional and student communities, hobby groups or religious entities. Also brands can offer meaningful social identities especially if they satisfy consumers' needs for (1) self-consistency by matching with their own identity and (2) self-differentiation and self-enhancement by being positively distinctive and prestigious (Bhattacharya and Sen, 2003). A brand's ability to fulfill these needs enhances pro-brand behaviors such as repurchasing or positive word of mouth (Bhattacharya and Sen, 2003). Based on this framework, Stokburger-Sauer et al. (2012) and Wolter et al. (2016) confirmed self-brand similarity and brand distinctiveness, but not brand prestige, as predictors of brand identification.

Based on the SIT, a consumer's social identification with a sports team, i.e. team identification (TI) (Lock and Heere, 2017), is defined as “that part of an individual's self-concept, which derives from membership in a community anchored around a sports team, based on the emotional value attached to that membership, and the knowledge of, engagement with, and evaluation of the community itself.” (Heere, 2016, p. 216). In one of the earliest studies on TI, Wann and Branscombe (1990) focused on the impact of identification on fans' tendency to tighten their ties with successful teams or loosen them with unsuccessful ones. They showed that highly identified fans maintain their association even if the team was losing. Later, several studies investigated the link between TI and loyal consumer behavior and confirmed that highly identified fans demonstrate higher levels of loyalty. For example, Laverie and Arnett (2000) and Matsuoka et al. (2003) found that TI is a more important predictor of game attendance than satisfaction. A number of studies have confirmed the link between TI and attitudinal loyalty (Stevens and Rosenberger, 2012; Karjaluoto et al., 2016), i.e. “fans' psychological commitment to a team” (Bauer et al., 2008, p. 207). A recent study by Woratschek et al. (2020) shows how TI furthers loyalty both directly and indirectly through enhancing fans' perceptions of team performance and stadium atmosphere.

Early research into the antecedents of TI found that localness of a team is one of the most important factors (Wann et al., 1996; Jones, 1997). Kolbe and James (2000) showed that supporting their hometown team is essentially important for many fans. Uhlman and Trail (2012), demonstrated that attachment to the city was the strongest influencer of TI. Wang and Tang (2018) found that the geographic community group experience enhances identification with the team. Collins et al. (2016) examined the impact of hometown identification on TI among fans who have moved away from the city of their favorite team (i.e. “displaced fans”) and found that (1) distance and time displaced do not compromise hometown TI and (2) fans who remain more attached to their original hometown also display a higher level of identification with the team located in their original hometown. Cohen (2017) demonstrates that “commitment to community” is the strongest predictor of TI, and suggests that the socialization processes that take place in one's geographic community strengthen the relationship with the team.

This link between hometown attachment and identification with the hometown team cannot, however, manifest itself for fans who support a team from a city where they have never lived. The strong connection between regional identity and local TI raises the question why fans identify with distant teams. Extant research has focused on product attributes, such as style of play or player skills, product benefits such as escape from daily routines and feelings of achievement and brand attributes such as appearance and history (Kerr and Emery, 2011; Pu and James, 2017; Bodet et al., 2020; Miranda et al., 2022). To explore fans' reasons to adopt the club as a part of their self-concept, we investigate possible differences in local and distant fans' underlying social identity based needs for self-enhancement through prestige and distinctiveness and for reduction of subjective uncertainty through personality congruence.

Research model and hypotheses

Our main hypotheses focus on the differential effect between local, displaced and distant fans regarding the three main antecedents of consumer-brand identification discussed in the literature (see proposed model on Figure 1). Although not proposing a formal hypothesis, we also examine the role of hometown identification as a potential explanatory factor underlying these differences.

Perceived team prestige

Team prestige, usually conceptualized as the perceived reputation of the sports team, is closely related to a team's competitive success although one might argue that success is a more temporary phenomenon than prestige. Nonetheless, prestigious clubs usually base their reputation on competitive success. Interestingly, prior research on the relationship between club success and fan commitment shows that highly identified fans do remain loyal even in times of limited competitive success (Wann and Branscombe, 1990). This finding does not necessarily undermine the role that success plays in enhancing identification but questions its necessity. With respect to a differential role of prestige for local versus distant fans we propose that perceived team prestige is a more important source of identification for distant fans. Strong identification with the local region likely plays an important role for local and displaced fans' identification with the local team, and a lack of success (and hence prestige) may not undermine the identification. A fan opting to support a nonlocal team, however, has a choice (the lack of success by a local team maybe one reason to support a distant team) and may therefore more likely seek out teams with high levels of prestige. We therefore hypothesize the following:

H1a.

Perceived team prestige does not influence TI of local fans.

H1b.

Perceived team prestige does not influence TI of displaced fans.

H1c.

Perceived team prestige positively influences TI of distant fans.

Perceived team distinctiveness

While the often public consumption of sports and the strong social coherence among fans of specific teams applies to all types of fans, the roots of perceiving the team to be unique are likely different. Local fans may project emotional ties with their residence (Lewicka, 2011), often based on its perceived uniqueness (Ek Styven et al., 2020), onto the local team they support. The same phenomenon may impact identification of displaced fans with their previous residence. Distant fans cannot link the team to a place of their residence but are likely to perceive the team they support as distinct for other reasons (e.g. attractive style of play). Moreover, support to a nonlocal team may itself stem from a desire for distinction (Andrijiw and Hyatt, 2009). We therefore hypothesize the following:

H2a.

Perceived team distinctiveness positively influences TI of local fans.

H2b.

Perceived team distinctiveness positively influences TI of displaced fans.

H2c.

Perceived team distinctiveness positively influences TI of distant fans.

Self-team personality congruence

Brand personality research (Aaker, 1997; Malär et al., 2011) discusses the role of congruity between one's own and the focal brand's personality. Most empirical findings show that higher match between a brand and own personality supports the development of brand identification (e.g. Grohmann, 2009). We expect this effect to be more pronounced for local versus distant fans. Because any local sports team (with maybe the exception of recently formed or relocated teams) is closely associated with its home city (Heere and James, 2007), strong identification with the team of one's hometown is unlikely if identification with the city is lacking. Based on Heider's balance theory (Woodside and Chebat, 2001) we argue that high (low) levels of identification for both the city and the team are more common than high identification for the team and low identification for the city (or vice versa). A local fan with low congruence with the team's personality would also find herself at odds with the city they live in – a conflict which a distant fan would experience less. We therefore hypothesize the following:

H3a.

Self-team personality congruence positively influences TI of local fans.

H3b.

Self-team personality congruence positively influences TI of displaced fans.

H3c.

Self-team personality congruence positively influences TI of distant fans but less so than for local and displaced fans.

Methodology

Sample and data collection

We tested our model of TI with online survey data of fans supporting 16 Finnish ice hockey clubs. We selected a within-country approach in order to exclude the possible impacts of globalization-related consumption dispositions, such as consumer cosmopolitanism and ethnocentrism (Cleveland et al., 2009). The survey was administered to members of a fan message board. The questionnaire included measures for model constructs, as well as questions regarding current and prior residences. The final number of usable responses was 1,285; 62.5% (N = 803) of the respondents were categorized as local fans, 22% (N = 283) as displaced fans and 15.5% (N = 199) as distant fans (see demographic characteristics and fan segments by team in Supplementary Material Appendix 1 on Table A1 and Figure A1).

Measures

We used previously validated scales (slightly modified to a sports setting) for construct measurement. The items were translated to Finnish. To safeguard the accuracy of the translation, back translation was conducted. “Team prestige” and “team distinctiveness” were measured by scales validated by Stokburger-Sauer et al. (2012). For “self-team personality congruence,” the respondents were asked to evaluate their own and their favorite team's personality traits by using the 17-item sports club brand personality scale developed by Schade et al. (2014). Thereafter, an overlap score was calculated by computing Euclidean distance D and transforming it to a similarity measure S with a range of 1 (lowest overlap) to 7 (highest overlap) by applying linear transformation (cf. Stokburger-Sauer et al., 2012). Finally, for the measurement of “team identification,” we used a construct combining items from two widely used scales by Wann and Branscombe (1990) and Robinson and Trail (2005) (Appendix, Table A2). For all items, we employed a seven-point Likert scale.

The extant literature provides no established distinction between local and distant fans. We defined (1) a local fan as a person who resides, (2) a displaced fan as a person who has previously resided (but moved away) and (3) a distant fan as a person who has never resided within a 50-km radius of the home arena of her favorite team. The 50-km demarcation represents close approximation of functional areas of major Finnish cities (Nurmio et al., 2017). Within these limits, community identification can develop through frequent utilization of a city's service infrastructure and cultural ecosystems. As an additional item, we asked respondents to indicate the municipality which they mostly identify with, but leave the item unanswered if such identification is lacking.

Data analysis and findings

Common method variance

We took measures to decrease the risk of common method variance (CMV) (Podsakoff et al., 2003; Chang et al., 2010). In the questionnaire, we ordered item batteries to reduce the propensity for consistent answers (for example, background items, such as distance-related items, hometown and local identification, were displayed between the items measuring focal constructs to reduce the propensity to answer team-related items in a consistent pattern). Afterward, we conducted Harman's single factor test (Harman, 1976), through which a shared variance of 43.35% was estimated. As the commonly accepted threshold is 50% (Harman, 1976), we conclude that CMV is no serious concern.

Geographic identification by fan group

Our study proposes that differences in antecedents of TI may result from the alignment of a fan's regional identification and the city where the favorite team is located. If the two are identical, TI can build on regional identification. We created a crosstab (Appendix, Table A3) of the three fan groups by their primary geographic identification and tested the statistical significance of the differences via a chi-square test of independence. The association between variables was significant with X2 (df = 4, N = 1,285) = 515.55 and p = 0, indicating that the groups differ from each other in terms of whether their favorite team is from the city of their primary identification. The post hoc analyses revealed that the local and displaced fans were clearly more likely to identify with the city in which their favorite team is playing, whereas distant fans were much more likely to identify with another city. Also, local and displaced fans' identification with their favorite team's city differs (displaced fans are more likely to identify with another city), indicating that geographic identification may change over time when moving away.

Measurement model

To assess the validity and reliability of latent constructs, we subjected them to a single-group confirmatory factor analysis (CFA) in AMOS. For model fit examination, following fit indices were used: chi-square (Χ2) / degree of freedom (df), comparative fit index (CFI), root mean square error of approximation (RMSEA) and standardized root mean square residual (SRMR). The model fits the data reasonably well (Χ2 = 120.361, df = 24, CFI = 0.987, RMSEA = 0.056 and SRMR = 0.037). Although Χ2/df (5.015) scantly exceeds a threshold of 5 (Wheaton et al., 1977), we consider the fit acceptable for a large sample, especially because the values of CFI, RMSEA and SRMR indicate a good model fit (Hu and Bentler, 1999). Cronbach's alpha for the constructs ranged from 0.86 to 0.92, all exceeding a minimum threshold of 0.7 (Hair et al., 2018), providing evidence of internal consistency. All standardized factor loadings were significant and exceeded 0.7 (Appendix, Table A2), with the minimum threshold set at 0.5 (Hair et al., 2018). Average variance extracted (AVE) for each construct exceeded a minimum threshold of 0.5. We also have evidence of discriminant validity because the square root of AVE in every latent construct exceeds individual correlations between them (Fornell and Larcker, 1981) (Table 1).

Evaluation of multigroup invariance

To secure the equivalence of the measurement model between groups, measurement invariance was tested by a multi-sample CFA. The first step was to assess configural invariance – that is, whether the same factorial organization applies to all groups (Putnick and Bornstein, 2016). The multi-sample CFA indicates a good fit (Χ2 = 192.07, df = 72, CFI = 0.984 and RMSEA = 0.036), providing evidence of configural invariance.

Second, we test for metric invariance, i.e. whether the items contribute to the underlying latent constructs in a similar way across groups (Putnick and Bornstein, 2016). Toward this end, factor loadings between groups were constrained to be equal. The metric model likewise fits the data well (Χ2 = 220.03, df = 84, CFI = 0.982 and RMSEA = 0.036). Because the Χ2 difference test is sensitive to sample sizes, which in our data differ substantially between groups, the comparison between unconstrained and metric models relied on the difference between CFI (Cheung and Rensvold, 2002) and RMSEA (Chen, 2007). ΔCFI between the unconstrained model and the metric model was −0.002 and ΔRMSEA was 0. As the recommended thresholds for ΔCFI and ΔRMSEA are 0.005 and 0.01, respectively (Chen, 2007), we conclude that metric invariance is present.

Finally, we test for scalar invariance to ensure that mean differences in the latent constructs catch all the differences in the variances of the items (Putnick and Bornstein, 2016). Scalar invariance is tested by constraining the intercepts of latent variables to be equal. Also the scalar model fits the data well (Χ2 = 247.61, df = 96, CFI = 0.98 and RMSEA = 0.035) and a deterioration compared to the metric model is very low (ΔCFI and ΔRMSEA being −0.002 and 0.001), providing evidence for scalar invariance.

Hypotheses testing

The hypotheses were tested by a multigroup structural equation model. The structural model fits the data well (Χ2 = 218.11, df = 90, CFI = 0.983 and RMSEA = 0.033). The path coefficients (Figure 1) indicate some between-groups differences whereas the link between team prestige and TI is insignificant and the link between team distinctiveness and TI is strong and positive across all groups (βlocal = 0.359 and p = 0; βdisplaced = 0.388 and p = 0; βdistant = 0.329 and p = 0), we find a differing impact of self-team personality congruence on TI: this relationship is positive for local and displaced fans (βlocal = 0.188 and βdisplaced = 0.179), but no relationship for distant fans is present. To test the statistical significance of the group-specific differences, pairwise models (local fans vs displaced fans, local fans vs distant fans and displaced fans vs distant fans) were constructed, Χ2 difference tests between an unconstrained model and a model with constrained path coefficients were conducted and if Χ2 difference test revealed differences between groups, differences were investigated path by path. The results of pairwise models revealed no differences between local and displaced fans (ΔΧ2 = 1.19 and p = 0.756) indicating a similar formation of TI between these two groups and statistically significant differences between distant fans and the other two fan groups (vs local fans ΔΧ2 = 9.37 and p = 0.025 and vs displaced fans ΔΧ2 = 7.86 and p = 0.049) (Appendix, Table A4).

Second, because of the similarity between local and displaced fans, a final pairwise model was constructed by comparing the combined sample of local and displaced fans with the sample of distant fans. Path-by-path Χ2 difference tests (see Appendix 1, Table A5) within the final pairwise model show that the impact of team prestige on TI remains negligible among both groups (ΔΧ2 = 0.199 and p = 0.656). Hence, as team prestige does not impact TI among local (and displaced) fans, we can confirm H1a and H1b. However, against our expectations, prestige has no impact on TI among distant fans, either, leading to a rejection of H1c. Second, no differences can be identified between the groups (ΔΧ2 = 0.302 and p = 0.583) in the relationship between team distinctiveness and TI. The link is positive and equally strong between groups, allowing us to confirm H2ac. Finally, a statistically significant between-group difference in the link between self-team personality congruence and TI was found (ΔΧ2 = 9.033 and p = 0.003). Hence, as the path coefficients in the model indicate, self-team personality congruence predicts TI among local (and displaced) fans, whereas this link is missing for distant fans. Therefore, we can confirm H3a and H3b, whereas H3c must be rejected as expected, self-team personality congruence is less important for distant than for local (and displaced) fans, but is not related to TI for distant fans.

Discussion

Our findings support the distinctive formation of social identification with (1) distant and (2) local sports clubs, albeit not exactly how we anticipated. The results of this study indicate that team distinctiveness has an equally strong impact on identification with a team across all three fan segments which raises intriguing questions regarding the nature of team distinctiveness, respectively. Fans identifying with their hometown team might value the localness of the team as a distinctive element (Steenkamp and de Jong, 2010) and perceive their team to be a unique local icon representing the region and its culture (Özsomer, 2012). Hence, supporting a local team may reinforce fan's regional identity (Heere and James, 2007; Lock and Funk, 2016), whereas for a distant fan the favorite team might become distinctive through product-based attributes, such as style of play (Kerr and Emery, 2011) or star players (Bodet et al., 2020). In some cases, the selection of a distant favorite team may result from a deliberate effort to dissociate from the local majority (Berger and Heath, 2007).

This research provides no support for team prestige as an antecedent for TI. Although our finding is in line with other studies on brand identification (Stokburger-Sauer et al., 2012; Wolter et al., 2016), we consider this partly surprising: because of distant fans' freedom to choose any team, we expected team prestige to matter. It is known that successful teams often attract more spectators (Sass, 2016), and fans' tendency to associate publicly with a winning team has often been corroborated since the seminal study of Cialdini et al. (1976). A possible explanation for the insignificance of team prestige as an antecedent for TI is that we studied fans who had already formed a social identity as supporters of their favorite team. Perhaps team prestige matters for building TI, but, once salient, a lack of perceived prestige is unlikely to weaken it.

The importance of self-team personality congruence differs between local (displaced) and distant fans. We expected a high level of similarity between own personality and team personality to drive identification especially among local (displaced) fans, because a clear personality incongruity between the self and team renders the adoption of a local team as an agent for local identification unlikely. Our results confirm this hypothesis. However, based on extant brand identification research (Stokburger-Sauer et al., 2012; Wolter et al., 2016), we expected but did not find a positive (but weaker) relationship between self-team congruence and identification among distant fans. A possible reason for this may lie in the concept of nostalgic consumption, which is typically characterized by high self-brand connection (Youn and Dodoo, 2021; Kessous et al., 2015) and leads to preference of local brands (Dimitriadou et al., 2019) as well as to perceiving them as local icons (Heinberg et al., 2020). While this nostalgic aspect of team brand connection cannot manifest itself among distant fans, they might seek an identification with a team which is congruent to their aspired or the ideal self rather than their actual self. Ideal brand personality congruence has been shown to positively impact identification (Malär et al., 2011; Huber et al., 2018).

From a theoretical standpoint, the current findings reaffirm that an ability of a group (or an organization) to satisfy a person's need for distinctiveness furthers identification and, hence, upholds pro-group (pro-organizational) behavior. Further, the results corroborate the idea of personality match between the self and the club as an antecedent for TI among local fans. Finally, we were unable to confirm the link between organizational prestige and identification in sport club setting. A possible explanation from the perspective of the SIT is that prestige is important in forming consumer–club relationships, but afterward organizational distinctiveness suffices for consumer's self-enhancement.

Managerial implications

Our findings suggest that local and distant fans identify with their favorite team for partly different reasons. This difference has consequences for clubs' market segmentation and positioning. Clubs need to understand the geographic composition of their fan bases. If their distant fan segment is of sufficient size, it is advisable to compare their club perceptions with those of local fans. If reasons behind supporting the club differ, an understanding of each group's brand perception is essential to craft segment-specific activities. Because of their geographic separation from the club and local fan community, both displaced and distant fans may not experience many of the firsthand local activities and should therefore be exposed to the club in different ways (e.g. social media and online events) to remain engaged and uphold their identification with the team (Collins et al., 2016). After all, both displaced and distant fans are likely to be effective ambassadors of the club outside the primary market area and valuable resources in attracting new fans by promoting their bond with the club (Wakefield and Bennett, 2018; Lianopoulos et al., 2020).

Second, the findings emphasize fans' longing for distinctiveness as a primary component of their TI. To enhance a club brand's unique position, managers have two, ideally aligned, sources of inspiration: first, they can investigate which components of current brand perception among highly identified fans best contribute to the club's distinctiveness. Numerous marketing research techniques are available to learn about brand perceptions among important stakeholders (Koll et al., 2010) and compare these in easy-to-grasp formats (Koll et al., 2022). Second, managers should also investigate whether perceptual facets that have the potential to be leveraged (for example, a new player, the stadium and a specific team activity) would contribute to the perceived uniqueness of the club. Once such perceptions are identified, they should be accentuated in the club's brand positioning strategy. Although the results of this study indicate that distinctiveness drives identification equally across all three geography-based fan segments, these factors should be further investigated by segments (local vs distant): since team sports are fundamentally local bound, we consider it likely that a club's status as a local icon (cf. Özsomer, 2012) might be the most important factor of distinctiveness for local or displaced fans who identify strongly with the club's hometown. While distant fans might also show some attachment to the city of their favorite team, they likely will value other club product or brand-specific perceptions that they deem to be distinctive, such as style of play (e.g. Bodet et al., 2020).

Third, our findings indicate that team personality contributes to identification among local (displaced) fans if the fans perceive it to match with their own personality. While it is possible to evaluate personality traits among fans, the results probably show strong heterogeneity within a club's fan base. It therefore seems more promising to investigate the brand's perceived personality among fans and use this information as the basis for crafting a unique and attractive team brand image. While the appeal of brands requires a certain degree of stability (Park et al., 1986), social media activities, team-related events or affiliating with local causes might be an effective means to either reinforce or change specific nuances of the team's personality. Given that personality congruence seems to drive identification only among fans who have a strong connection to the club's hometown, it is recommended to assess whether the perceived brand personality of the city or region is an integral part of the team's own personality and whether the localness can be leveraged as a team brand personality trait.

Limitations and future research

One limitation of this study is its focus on within-country distant fandom. Further research on fans identifying with foreign teams may uncover different dynamics of social identification with distant sports teams. Since this study focused on existing, mostly long-term fans (see Appendix, Table A1), our findings do not explain the initial impetus for developing a social identity with a team. Thus, a focus on the emergence of fan relationships could highlight potential differences between various stages of sports club-related social identity development. Finally, although the majority of ice hockey fans are still male, the share of female fans is quickly growing (Reedy, 2022; Hakola, 2017). Hence, we propose to investigate whether genders differ in their formation of local vs distant fandom.

Figures

Conceptual model with standardized regression coefficients

Figure 1

Conceptual model with standardized regression coefficients

The number of respondents/fan category for each team

Figure A1

The number of respondents/fan category for each team

Descriptive statistics and correlations between measures

VariableMeanSDCRAVE1234
1 Team Prestige4.861.650.910.760.87
2 Team Distinctiveness5.561.170.860.670.390.82
3 Self-Team Personality Congruence5.260.59n.a.n.a.0.170.04n.a.
4 Team Identification5.921.270.920.790.120.340.110.89

Note(s): SD = standard deviation, CR = composite reliability, AVE = average variance extracted and the square root of AVE is on the diagonal; Variable 3 (self-team personality congruence) is handled as an observed variable; therefore CR, AVE and the square root of AVE are not available

Sociodemographic characteristics of respondents

Socio-demographic characteristicThe number of respondentsPercentage (%)
GenderFemale806.23
Male1,20393.62
Other20.16
Age15–17151.17
18–2938830.19
30–3938930.27
40–4929322.80
50–6417213.39
65+282.18
Time as a fan (years)< 2110.86
2–5393.04
6–9917.08
> 91,14489.03
Total1,285100.00

Constructs, survey items and psychometric properties

Construct ItemλMeanSDCRAVE
Team prestige 0.910.76
1[My favorite team] is very prestigious0.775.291.67
2[My favorite team] is one of the best teams0.944.451.99
3[My favorite team] is a first-class, high-quality team0.914.841.74
Team distinctiveness 0.860.67
1[My favorite team] stands out from its competitors0.835.671.34
2Compared to other teams, [my favorite team] is original0.885.431.34
3[My favorite team] has a distinctive identity0.735.581.31
Self-team personality congruence
1I am… /[My favorite team] is… 5.260.59
atraditional
bfaithful
csociable
dfamily-oriented
ehumorous
fcheerful
gopen-minded
htolerant
isophisticated
jsocially responsible
krebellious
lbold
malternative
nhard-working
oshowing fighting-spirit
pdiligent
qtough
Team identification 0.790.92
1I am a committed fan of [my favorite team]0.865.871.35
2I consider myself to be a real fan of [my favorite team]0.916.061.35
3My friends see me as a strong fan of [my favorite team]0.905.831.42

Crosstab of fan groups by indicated geographic identification

Identified with the team cityIdentified with another cityNo geographic identification
Local FansCount7147217
% from group88.9%9.0%2.1%
Expected count573.0200.030.0
Displaced FansCount1848217
% from group65.0%29.0%6.0%
Expected count202.070.510.6
Distant FansCount1916614
% from group9.5%83.4%7.0%
Expected count142.049.67.4

Summary of Χ2-difference tests between unconstrained and path constrained pairwise models

Local vs displ.Local vs distantDispl. vs distantLoc./Displ. vs dist.
ModelΧ2dfΧ2dfΧ2dfΧ2df
Unconstrained181.02560164.7466090.42860175.62260
Str. Weights Const.182.21363174.1186398.29263185.0863
ΔΧ21.188p = 0.7569.372p = 0.0257.864p = 0.0499.458p = 0.024

Note(s): ΔΧ2 = chi-square difference between the unconstrained model and path constrained model. Significantly (p < 0.05) different pairwise models in italic

Summary of Χ2-difference tests between unconstrained and path constrained pairwise models

Local vs distantDispl. vs distantLoc./Displ. vs dist.
Χ2 279.33; df 112Χ2 176.34; df 112Χ2 297.6; df 112
Constrained pathΔΧ2pΔΧ2pΔΧ2p
Pst → Ide0.3520.5530.0010.9710.1990.656
Dtc → Ide0.330.5660.1760.6750.3020.583
PCong → Ide8.7430.0037.6460.0069.0330.003

Note(s): ΔΧ2 = Chi-square difference between unconstrained model and single-path constrained model. Variables: Pst = perceived team prestige, Dtc = perceived team distinctiveness, PCong = self-team personality congruence, TI = team identification and Adv = team advocacy. Significant differences (p < 0.05) in italic

Appendix Supplementary tables and figures

References

Aaker, J.L. (1997), “Dimensions of brand personality”, Journal of Marketing Research, Vol. 34 No. 3, pp. 347-356.

Abrams, D. and Hogg, M.A. (1990), “Social identification, self categorization and social influence”, European Review of Social Psychology, Vol. 1 No. 1, pp. 195-228.

Abrams, D. and Hogg, M.A. (2010), “Social identity and self-categorization”, in The SAGE Handbook of Prejudice, Stereotyping and Discrimination, s.l.: SAGE Publishing, pp. 179-193.

Al Ganideh, S.F. and Good, L.K. (2015), “Cheering for Spanish clubs: team identification and fandom of foreign soccer clubs (The case of Arab fans)”, International Journal of Sport Psychology, Vol. 46 No. 4, doi: 10.7352/IJSP2015.46.348.

Andreff, W. (2008), “Globalization of the sports economy”, Rivisita Di Diritto Et Economia Dello Sport, Vol. 4 No. 3, pp. 13-32.

Andrijiw, A.M. and Hyatt, C.G. (2009), “Using optimal distinctiveness theory to understand identification with a nonlocal professional hockey team”, Journal of Sport Management, Vol. 23 No. 2, pp. 156-181.

Bauer, H.H., Stokburger-Sauer, N.E. and Exler, S. (2008), “Brand image and fan loyalty in professional team sport: a refined model and empirical assessment”, Journal of Sport Management, Vol. 22 No. 2, pp. 205-226.

Berger, J. and Heath, C. (2007), “Where consumers diverge from others: identity signaling and product domains”, Journal of Consumer Research, Vol. 34 No. 2, pp. 121-134.

Bhattacharya, C. and Sen, S. (2003), “Consumer-company identification: a framework for understanding consumers' relationships with companies”, Journal of Marketing, Vol. 67 No. 2, pp. 76-88.

Bodet, G., Geng, H., Chanavat, N. and Wang, C. (2020), “Sport brands' attraction factors and international fans”, Sport, Business and Management, Vol. 10 No. 2, pp. 147-167.

Champniss, G., Wilson, H.N. and Macdonald, E.K. (2015), “Why your customers' social identities matter”, Harvard Business Review, Vol. 93 Nos 1/2, pp. 88-96.

Chang, S.-J., van Witteloostuijn, A. and Eden, L. (2010), “From the Editors: common method variance in international business research”, Journal of International Business Studies, Vol. 41, pp. 178-184.

Chen, F.F. (2007), “Sensitivity of goodness of fit indexes to lack of measurement invariance”, Structural Equation Modeling: A Multidisciplinary Journal, Vol. 14 No. 3, pp. 464-504.

Cheung, G.W. and Rensvold, R.B. (2002), “Evaluating goodness-of-fit indexes for testing measurement invariance”, Structural Equation Modeling, Vol. 9 No. 2, pp. 233-255.

Cialdini, R.B., Borden, R.J., Thorne, A., Walker, M.R., Freeman, S. and Sloan, L.R. (1976), “Basking in reflected glory: three (football) field studies”, Journal of Personality and Social Psychology, Vol. 34 No. 3, pp. 366-375.

Cleveland, M., Laroche, M. and Papadopoulos, N. (2009), “Cosmopolitanism, consumer ethnocentrism, and materialism: an eight-country study of antecedents and outcomes”, Journal of International Marketing, Vol. 17 No. 1, pp. 116-146.

Cohen, A. (2017), “Fans’ identification with teams: a field study of Israeli soccer fans”, Cogent Social Sciences, Vol. 3 No. 1, 1375062.

Collins, D.R., Heere, B., Shapiro, S., Ridinger, L. and Wear, H. (2016), “The displaced fan: the importance of new media and community identification for maintaining team identity with your hometown team”, European Sport Management Quarterly, Vol. 16 No. 5, pp. 655-674.

Dimitriadou, M., Maciejovsky, B., Wildschut, T. and Sedikides, C. (2019), “Collective nostalgia and domestic country bias”, Journal of Experimental Psychology: Applied, Vol. 25 No. 3, pp. 445-457.

Ek Styven, M., Mariani, M.M. and Strandberg, C. (2020), “This is my hometown! The role of place attachment, congruity, and self-expressiveness on residents’ intention to share a place brand message online”, Journal of Advertising, Vol. 49 No. 5, pp. 540-556.

Fornell, C. and Larcker, D.F. (1981), “Evaluating structural equation models with unobservable variables and measurement error”, Journal of Marketing Research, Vol. 18 No. 1, pp. 39-50.

Freeman, K. (2012), “Sport as swaggering: utilizing sport as soft power”, Sport in Society, Vol. 9, pp. 1260-1274.

Gómez-Bantel, A. (2016), “Football clubs as symbols of regional identities”, Soccer and Society, Vol. 17 No. 5, pp. 692-702.

Grohmann, B. (2009), “Gender dimensions of brand personality”, Journal of Marketing Research, Vol. 46 No. 1, doi: 10.1509/jmkr.46.1.105.

Gwinner, K. and Samson, S.R. (2003), “A model of fan identification: antecedents and sponsorship outcomes”, Journal of Services Marketing, Vol. 17 No. 3, pp. 275-294.

Hair, J.F., Black, W.C., Babin, B.J. and Anderson, R.E. (2018), Multivariate Data Analysis, 8th ed., Cengage, Andover, Hampshire.

Hakola, T. (2017), “Urheiluseurat haluaisivat perheet katsomoihin, mutta naisia penkkiurheilu ei kiinnosta – Miksi?”, Helsingin Sanomat, available at: https://www.hs.fi/urheilu/art-2000005228854.html

Harman, H.H. (1976), Modern Factor Analysis, University of Chicago Press, Chigago.

Heere, B. (2016), “Team identity theory”, in Routledge Handbook of Theory in Sport Management, Routledge, Taylor & Francis Group, New York, NY, pp. 213-222.

Heere, B. and James, J.D. (2007), “Sports teams and their communities: examining the influence of external group identities on team identity”, Journal of Sport Management, Vol. 21 No. 3, pp. 319-337.

Heere, B., James, J.D., Yoshida, M. and Scremin, G. (2011), “The effect of associated group identities on team identity”, Journal of Sport Management, Vol. 25 No. 6, pp. 606-621.

Heinberg, M., Katsikeas, C.S., Ozkaya, H.E. and Taube, M. (2020), “How nostalgic brand positioning shapes brand equity: differences between emerging and developed markets”, Journal of the Academy of Marketing Science, No. 48, pp. 869-890.

Hogg, M.A. (2000), “Subjective uncertainty reduction through selfcategorization: a motivational theory of social identity processes”, European Review of Social Psychology, Vol. 11 No. 1, pp. 223-255.

Hu, L.-t. and Bentler, P.M. (1999), “Cutoff criteria for fit indexes in covariance structure analysis: conventional criteria versus new alternatives”, Structural Equation Modeling: A Multidisciplinary Journal, Vol. 6 No. 1, pp. 1-55.

Huber, F., Eisele, A. and Meyer, F. (2018), “The role of actual, ideal, and ought self-congruence in the consumption of hedonic versus utilitarian brands”, Psychology and Marketing, Vol. 35 No. 1, pp. 47-63.

Hutchins, B., Li, B. and Rowe, D. (2019), “Over-the-top sport: live streaming services, changing coverage rights markets and the growth of media sport portals”, Media, Culture and Society, Vol. 41 No. 7, pp. 975-994.

Jones, I. (1997), “A Further Examination of the Factors Influencing Current Identification with a Sports Team, a Response to Wann, et al. (1996)”, Perceptual and Motor Skills, Vol. 85 No. 1, pp. 257-258.

Kamath, G.B., Ganguli, S. and George, S. (2021), “Attachment points, team identification and sponsorship outcomes: evidence from the Indian Premier League”, International Journal of Sports Marketing and Sponsorship, Vol. 22 No. 3, pp. 429-452.

Karjaluoto, H., Munnukka, J. and Salmi, M. (2016), “How do brand personality, identification, and relationship length drive loyalty in sports?”, Journal of Service Theory and Practice, Vol. 26 No. 1, pp. 50-71.

Kerr, A.K. and Emery, P.R. (2011), “Foreign fandom and the Liverpool FC: a cyber-mediated romance”, Soccer and Society, Vol. 12 No. 6, pp. 880-896.

Kessous, A., Roux, E. and Chandon, J.-L. (2015), “Consumer–brand relationships: a contrast of nostalgic and non-nostalgic brands”, Psychology and Marketing, Vol. 32 No. 2, pp. 187-202.

Kolbe, R. and James, J.D. (2000), “An identification and examination of influences that shape the creation of a professional team fan”, International Journal of Sports Marketing and Sponsorship, Vol. 2 No. 1, pp. 14-28.

Koll, O., von Wallpach, S. and Kreuzer, M. (2010), “Multi‐method research on consumer–brand associations: comparing free associations, storytelling, and collages”, Psychology and Marketing, Vol. 27 No. 6, pp. 584-602.

Koll, O., von Wallpach, S. and Uzelac, B. (2022), “Stakeholder-oriented brand management: a Venn-diagram approach to monitor brand associations”, European Management Journal, Issue in press.

Laverie, D.A. and Arnett, D.B. (2000), “Factors affecting fan attendance: the influence of identity salience and satisfaction”, Journal of Leisure Research, Vol. 32 No. 2, pp. 225-246.

Lewicka, M. (2011), “Place attachment: how far have we come in the last 40 years?”, Journal of Environmental Psychology, Vol. 31 No. 3, pp. 207-230.

Lewis, M. (2001), “Franchise relocation and fan allegiance”, Journal of Sport and Social Issues, Vol. 25 No. 1, pp. 6-19.

Lianopoulos, Y., Theodorakis, N.D., Tsigilis, N., Gardikiotis, A. and Koustelios, A. (2020), “Elevating self-esteem through sport team identification: a study about local and distant sport fans”, International Journal of Sports Marketing and Sponsorship, Vol. 4, pp. 695-718.

Lock, D.J. and Funk, D.C. (2016), “The multiple in-group identity framework”, Sport Management Review, Vol. 19 No. 2, pp. 85-96.

Lock, D. and Heere, B. (2017), “Identity crisis: a theoretical analysis of ‘team identification’ research”, European Sport Management Quarterly, Vol. 17 No. 4, pp. 413-435.

Malär, L., Krohmer, H., Hoyer, W.D. and Nyffenegger, B. (2011), “Emotional brand attachment and brand personality: the relative importance of the actual and the ideal self”, Journal of Marketing, Vol. 75 No. 4, pp. 35-52.

Matsuoka, H., Chelladurai, P. and Harada, M. (2003), “Direct and interaction effects of team identification and satisfaction on intention to attend games”, Sport Marketing Quarterly, Vol. 12 No. 4, pp. 244-253.

Miranda, Y., Borba, Y.R.R., Barros Filho, M.A., Silva, V.H.R. and Pedroso, C.A.M.D.Q. (2022), “Consumption of the national basketball association in Brazil: the motives of distant fans”, Events and Tourism Management, Vol. 28, pp. 1-8.

Nurmio, K., Rehunen, A., Antikainen, J., Laasonen, V., Helminen, V., Vartiainen, P. and Soininvaara, I. (2017), Toiminnalliset alueet ja kasvuvyöhykkeet Suomessa, Prime Minister’s Office of Finland, Helsinki.

Owen, J.G. (2006), “The intangible benefits of sports teams”, Public Finance and Management, Vol. 6 No. 3, pp. 321-345.

Özsomer, A. (2012), “The interplay between global and local brands: a closer look at perceived brand globalness and local iconness”, Journal of International Marketing, Vol. 20 No. 2, pp. 72-95.

Park, C.W., Jaworski, B.J. and MacInnis, D.J. (1986), “Strategic brand concept-image management”, Journal of Marketing, Vol. 50 No. 4, pp. 135-145.

Pegoraro, A. (2013), “Sport fandom in the digital world”, in Handbook of Sport Communication, Routledge, New York, NY, pp. 248-258.

Podsakoff, P.M., MacKenzie, S.B., Lee, J.-Y. and Podsakoff, N.P. (2003), “Common method biases in behavioral research: a critical review of the literature and recommended remedies”, Journal of Applied Psychology, Vol. 88 No. 5, pp. 879-903.

Pu, H. and James, J. (2017), “The distant fan segment: exploring motives and psychological connection of International National Basketball Association fans”, International Journal of Sports Marketing and Sponsorship, Vol. 18 No. 4, pp. 418-438.

Putnick, D.L. and Bornstein, M.H. (2016), “Measurement invariance conventions and reporting: the state of the art and future directions for psychological research”, Developmental Review, Vol. 41, pp. 71-90.

Reedy, J. (2022), “NHL experiencing sustained growth with female, younger fans”, AP News, available at: https://apnews.com/article/nhl-entertainment-sports-hockey-6a1ef33b575ccfefee7708eb36476e63

Reifurth, K.R., Bernthal, M.J., Ballouli, K. and Collins, D. (2019), “Nonlocal fandom: effects of geographic distance, geographic identity, and local competition on team identification”, Sport Marketing Quarterly, Vol. 28, pp. 195-208.

Robinson, M.J. and Trail, G.T. (2005), “Relationships among spectator gender, motives, points of attachment, and sport preference”, Journal of Sport Management, Vol. 19 No. 1, pp. 58-80.

Sass, M. (2016), “Glory hunters, sugar daddies, and long-term competitive balance under UEFA financial fair play”, Journal of Sports Economics, Vol. 17 No. 2, pp. 148-158.

Schade, M., Piehler, R. and Burmann, C. (2014), “Sport club brand personality scale (SCBPS): a new brand personality scale for sport clubs”, Journal of Brand Management, Vol. 21 Nos 7/8, pp. 650-663.

Steenkamp, J.-B.E. and de Jong, M.G. (2010), “A global investigation into the constellation of consumer attitudes toward global and local products”, Journal of Marketing, Vol. 74 No. 6, pp. 18-40.

Stevens, S. and Rosenberger, P.J. III (2012), “The influence of involvement, following sport and fan identification on fan loyalty: an Australian perspective”, International Journal of Sports Marketing and Sponsorship, Vol. 13 No. 3, pp. 220-234.

Stewart, B. and Smith, A. (1999), “The special features of sport”, Annals of Leisure Research, Vol. 2 No. 1, pp. 87-99.

Stokburger-Sauer, N., Ratneshwar, S. and Sen, S. (2012), “Drivers of consumer-brand identification”, International Journal of Research in Marketing, Vol. 29, pp. 406-418.

Tajfel, H. and Turner, J. (1979), “Social identity and self-categorization: an integrative theory of intergroup conflict”, in Intergroup Relations: Essential Readings, Psychology Press, Philadelphia, PA, pp. 94-109.

Tajfel, H. and Turner, J.C. (2001), “Social identity and self-categorization: an integrative theory of intergroup conflicts”, in Intergroup Relations: Essential Readings, s.l.: Psychology Press.

Turner, J.C., Hogg, M.A., Oakes, P.J., Reicher, S.D. and Wetherell, M.S. (1987), Rediscovering the Social Group: A Self-Categorization Theory, Blackwell, Oxford.

Uhlman, B.T. and Trail, G.T. (2012), “An analysis of the motivators of seattle sounders FC season ticket holders: a case study”, Sport Marketing Quarterly, Vol. 21 No. 4, pp. 243-252.

Wakefield, L.T. and Bennett, G. (2018), “Sports fan experience: electronic word-of-mouth in ephemeral social media”, Sport Management Review, Vol. 21 No. 2, pp. 147-159.

Wang, M.C.-H. and Tang, Y.-Y. (2018), “Examining the antecedents of sport team brand equity: a dual-identification perspective”, Sport Management Review, Vol. 21 No. 3, pp. 293-306.

Wann, D.L. and Branscombe, N.R. (1990), “Die-hard and fair-weather fans: effects of identification on BIRGing and CORFing tendencies”, Journal of Sport and Social Issues, Vol. 14 No. 2, pp. 103-117.

Wann, D.L., Tucker, K.B. and Schrader, M.P. (1996), “An exploratory examination of the factors influencing the origination, continuation, and cessation of identification with sports teams”, Perceptual and Motor Skills, Vol. 82 No. 3, pp. 995-1001.

Wheaton, B., Muthen, B., Alwin, D.F. and Summers, G.F. (1977), “Assessing reliability and stability in panel models”, Sociological Methodology, Vol. 8, pp. 84-136.

Wolter, J.S., Brach, S., Cronin, J.J. Jr and Bonn, M. (2016), “Symbolic drivers of consumer–brand identification and disidentification”, Journal of Business Research, Vol. 69 No. 2, pp. 785-793.

Woodside, A.G. and Chebat, J.-C. (2001), “Updating Heider's balance theory in consumer behavior: a Jewish couple buys a German car and additional buying–consuming transformation stories”, Psychology and Marketing, Vol. 18 No. 5, pp. 475-495.

Woratschek, H., Horbel, C. and Popp, B. (2020), “Determining customer satisfaction and loyalty from a value co-creation perspective”, The Service Industries Journal, Vol. 40 No. 11-12, doi: 10.1080/02642069.2019.1606213.

Youn, S. and Dodoo, N.A. (2021), “The power of brand nostalgia: contrasting brand personality dimensions and consumer-brand relationships of nostalgic and non-nostalgic brands”, Journal of Consumer Behaviour, Vol. 20 No. 6, pp. 1373-1387.

Acknowledgements

This research is based on the PhD research project of the first author and was supported by a grant (15202389) from the Finnish Cultural Foundation / Häme Regional Fund.

Corresponding author

Petri Lintumäki can be contacted at: petri.lintumaeki@uibk.ac.at

Related articles