Organizational maturity models: the leading research fields and opportunities for further studies

Abstract

Purpose

The aim of the article is to determine research areas and to recognize the current direction in the development of maturity models, to indicate the key areas of organizational maturity models (OMMs) development and their classification as well as to pinpoint research gaps and areas of potential development of OMMs in the context of scientific research and the needs of management practitioners.

Design/methodology/approach

The research was conducted using the literature review method, bibliometric analysis and visual mappings.

Findings

The empirical classification developed in this paper identified 12 categories based on management areas, constituting the criteria for classifying OMMs models, where OMMs are being developed: Information Technology, Project Management, Business Management and Strategy, Human Resource, Ergonomics, Health and Safety Management, Industry 4.0 concept, Knowledge Management, Process Management, Performance Management, Quality Management, Supply Chain Management, Risk Management and Innovation Management.

Research limitations/implications

The main limitation is the analysis in the scope of topic OMMs including solely the Scopus and Thompson Reuters Web of Science database. Another shortcoming is conducting data analysis and classification based on the abstracts of the selected articles.

Originality/value

This work is a starting point to prospect trends for future revolving around the OMMs crossing different databases.

Citation

Kucińska-Landwójtowicz, A., Czabak-Górska, I.D., Domingues, P., Sampaio, P. and Ferradaz de Carvalho, C. (2024), "Organizational maturity models: the leading research fields and opportunities for further studies", International Journal of Quality & Reliability Management, Vol. 41 No. 1, pp. 60-83. https://doi.org/10.1108/IJQRM-12-2022-0360