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A case study on FMEA-based improvement for managing new product development risk

Antonio Carrizo Moreira (Department of Economics, Management, Industrial Engineering and Tourism, GOVCOPP, University of Aveiro , Aveiro, Portugal)
Luis Miguel D.F. Ferreira ( Department of Mechanical Engineering , CEMMPRE, University of Coimbra , Coimbra, Portugal)
Pedro Silva (CeBER-Centre for Business and Economics Research, University of Coimbra , Coimbra, Portugal)

International Journal of Quality & Reliability Management

ISSN: 0265-671X

Article publication date: 12 October 2020

Issue publication date: 6 April 2021

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Abstract

Purpose

The purpose of this paper is to explore the applicability of the failure mode and effects analysis (FMEA) as an effective tool for decreasing failure risk in the early phase of the new product development (NPD), which adds to existing literature on the application of FMEA in NPD.

Design/methodology/approach

Through the application of action research (AR) methodology, it was possible to develop a case study examining the use of FMEA to decrease NPD risk in an early phase of NPD execution.

Findings

The importance and immediate gains of identifying NPD failures support FMEA's usefulness for NPD risk decrease. Moreover, its user-friendliness, timeliness and cost advantages facilitate the introduction of FMEA in the early phase of NPD execution.

Originality/value

FMEA is a well-known method used in manufacturing companies to identify and correct failures in products, processes and systems. This article explores the lack of practice-oriented evidence on the use of FMEA in the early phase of NPD execution and provides support to its applicability and effectiveness.

Keywords

Acknowledgements

This research is sponsored by FEDER funds through the program COMPETE – Programa Operacional Factores de Competitividade – and by national funds through FCT – Fundação para a Ciência e a Tecnologia –, under the project UIDB/00285/2020.

Citation

Moreira, A.C., Ferreira, L.M.D.F. and Silva, P. (2021), "A case study on FMEA-based improvement for managing new product development risk", International Journal of Quality & Reliability Management, Vol. 38 No. 5, pp. 1130-1148. https://doi.org/10.1108/IJQRM-06-2020-0201

Publisher

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Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited