The impact of TQM practices on organizational learning case study: automobile part manufacturing and suppliers of Iran

Bita Yazdani ( Shahid Ashrafi Esfahani University Isfahan Iran, Islamic Republic of )
Ali Attafar ( University of Isfahan Isfahan Iran, Islamic Republic of )
Arash Shahin ( University of Isfahan Isfahan Iran, Islamic Republic of )
Manouchehr Kheradmandnia ( University of Isfahan Isfahan Iran, Islamic Republic of )

International Journal of Quality & Reliability Management

ISSN: 0265-671X

Publication date: 10 March 2016

Abstract

Purpose

The purpose of this paper is to determine the correlations between TQM and organizational learning in the context of automobile part manufacturing and suppliers of Iran.

Design/methodology/approach

A research project is carried out in 191 automobile part manufacturing and suppliers plants, using the questionnaire method. Confirmatory Factor Analysis (CFA) is applied to assess the measurement instrument reliability and validity. The correlations between latent constructs are examined through Partial Least Squares (PLS) method.

Findings

Findings indicate that, both, the core and infrastructure aspects of QM practices have significant positive effect on organizational learning. At the lower levels, HRM and information and analysis contribute to enhancement of the organizational learning.

Research limitations/implications

It is recommended that a more complete construct be designed for measuring the organizational learning. Some contextual factors such as culture need to be noticed in future researches.

Practical implications

in this article some beneficial insights are addressed to assist managers in recognizing the organizational problems which weaken the organizational learning.

Originality/value

This study contributes to the TQM advance, organizational learning research literature and provides better foundations for organizational learning improvement through TQM practices in the Middle East. By investigating the correlations between infrastructure and core QM practices and organizational learning, this study fills the current gap in this field.

Citation

Yazdani, B., Attafar, A., Shahin, A. and Kheradmandnia, M. (2016), "The impact of TQM practices on organizational learning case study: automobile part manufacturing and suppliers of Iran", International Journal of Quality & Reliability Management, Vol. 33 No. 5. https://doi.org/10.1108/IJQRM-05-2014-0061

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Publisher

:

Emerald Group Publishing Limited

Copyright © 2016, Emerald Group Publishing Limited

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