The purpose of this paper is to determine the correlations between TQM and organizational learning in the context of automobile part manufacturing and suppliers of Iran.
A research project is carried out in 191 automobile part manufacturing and suppliers plants, using the questionnaire method. Confirmatory Factor Analysis (CFA) is applied to assess the measurement instrument reliability and validity. The correlations between latent constructs are examined through Partial Least Squares (PLS) method.
Findings indicate that, both, the core and infrastructure aspects of QM practices have significant positive effect on organizational learning. At the lower levels, HRM and information and analysis contribute to enhancement of the organizational learning.
It is recommended that a more complete construct be designed for measuring the organizational learning. Some contextual factors such as culture need to be noticed in future researches.
in this article some beneficial insights are addressed to assist managers in recognizing the organizational problems which weaken the organizational learning.
This study contributes to the TQM advance, organizational learning research literature and provides better foundations for organizational learning improvement through TQM practices in the Middle East. By investigating the correlations between infrastructure and core QM practices and organizational learning, this study fills the current gap in this field.
Yazdani, B., Attafar, A., Shahin, A. and Kheradmandnia, M. (2016), "The impact of TQM practices on organizational learning case study: automobile part manufacturing and suppliers of Iran", International Journal of Quality & Reliability Management, Vol. 33 No. 5. https://doi.org/10.1108/IJQRM-05-2014-0061Download as .RIS
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