TY  - JOUR
AB  - Purpose– Although the corporations widely use the suggestion schemes to elicit the creative ideas of their employee, sustaining a suggestion scheme is still a challenge. Employee suggestion schemes have been studied from many perspectives to illustrate its objectives, nature, content, process, significance and the benefits. Arguments have also been made with respect to the success and failures of the suggestion schemes. The purpose of this paper is to explore the factors to assess the sustainability of a suggestion system. Design/methodology/approach– This paper thus explores the critical success factors of suggestion scheme through a literature review and filters the critical determinants for sustainability of suggestion using factor analysis. The data collection was done using a survey technique. Findings– The results identity the five major factors as determinants to sustainability of a suggestion system as reported in the paper. Originality/value– This paper has made an attempt to explore the determinants to assess the sustainability of a suggestion system and has contributed toward the new knowledge in terms of sustainability of a suggestion system.
VL  - 32
IS  - 2
SN  - 0265-671X
DO  - 10.1108/IJQRM-02-2013-0035
UR  - https://doi.org/10.1108/IJQRM-02-2013-0035
AU  - Lasrado Flevy
AU  - Arif Mohammed
AU  - Rizvi Aftab
PY  - 2015
Y1  - 2015/01/01
TI  - The determinants for sustainability of an employee suggestion system
T2  - International Journal of Quality & Reliability Management
PB  - Emerald Group Publishing Limited
SP  - 182
EP  - 210
Y2  - 2024/09/19
ER  -