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Impact of e-leadership and team dynamics on virtual team performance in a public organization

Fatima Elyousfi (Chaire de Management - Stratégie et Société - HEC Montréal, Montreal, Canada)
Amitabh Anand (SKEMA Business School, Université Côte d’Azur, GREDEG, Sophia Antipolis, Valbonne, France)
Audrey Dalmasso (SKEMA Business School, Université Côte d’Azur, Sophia Antipolis, Valbonne, France)

International Journal of Public Sector Management

ISSN: 0951-3558

Article publication date: 26 March 2021

Issue publication date: 28 June 2021

4715

Abstract

Purpose

This study examines the effect of various attributes of leadership and teams, modeled as perceived e-leadership and perceived team dynamics on virtual team (VT) performance in a public organization.

Design/methodology/approach

Using a survey instrument, data were collected from 184 participants involved in a virtual workplace from one of the largest Canadian public organizations. This study uses PLS-SEM software and quantitative methods.

Findings

This research identified that perceived team dynamics, which includes team member behavior, collaboration and support, has a significant medium effect on VT member performance. However, perceived e-leadership, which includes leaders' trust, leader communication/co-ordination and leader behavior, has a significant small effect on VT performance.

Originality/value

This study contribute to literature on VTs and VT's performance specially in public organizations. As the existing literature on employee performance has mainly focused on private organizations, and more so on VTs. However, little is known about VTs in public organizations and specifically about their performance.

Keywords

Acknowledgements

The authors are grateful to the editor in chief and the two anonymous reviewers for their guidance and constructive comments.Author statement and contribution: Fatima Elyousfi: Idea conceptualization, introduction, theory development, hypothesis conceptualization, data collection (visits, meetings, questionnaire development and administration), review and editing and proofreading and validation.Amitabh Anand: Introduction, hypothesis conceptualization, questionnaire development, methodology, results support, discussions, limitations and directions for future research, theory contribution, review and editing and proofreading and validation.Audrey Dalmasso: Hypothesis conceptualization, questionnaire development, data analysis and results investigation and review and editing.

Citation

Elyousfi, F., Anand, A. and Dalmasso, A. (2021), "Impact of e-leadership and team dynamics on virtual team performance in a public organization", International Journal of Public Sector Management, Vol. 34 No. 5, pp. 508-528. https://doi.org/10.1108/IJPSM-08-2020-0218

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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