Best supply chain management practices and high-performance firms: The case of Gulf manufacturing firms

Abstract

Purpose

The purpose of this paper is to investigate the best supply chain management (SCM) practices that are implemented in medium- and large-sized Gulf manufacturing firms (MFs).

Design/methodology/approach

This study has explored seven SCM practices, i.e. supplier collaboration, flexibility with partners, usage of internet, customer focus (CF), lean production (LP), internal integration (II) and quality management (QM). It assumes that the best-performing firms must be the ones implementing the best practices. t-test and multiple linear regression analyses were used to establish the best practices, implemented by medium and large-sized Gulf MFs.

Findings

The results showed that QM, CF and supplier collaboration are considered as best SCM practices in Gulf MFs. Usage of internet may have been the best practice previously, but not anymore. LP cannot yet be qualified as, but may develop into the best SCM practice.

Practical implications

The study provides a useful contribution to the field of best SCM practices as it provides better decision-making insights and a benchmarking base to top managers, policy makers and academics. It is likely to result in increased overall performance of their firms.

Originality/value

The study provides an understanding of the distinctive characteristics of the best SCM practices, implemented by Gulf MFs. It has broader implications for all MFs, particularly in developing economies where the growth of manufacturing and effective management of their supply chains is a key element for the economic development.

Citation

AL-Shboul, M.A., Garza-Reyes, J.A. and Kumar, V. (2018), "Best supply chain management practices and high-performance firms: The case of Gulf manufacturing firms", International Journal of Productivity and Performance Management, Vol. 67 No. 9, pp. 1482-1509. https://doi.org/10.1108/IJPPM-11-2016-0257