To read this content please select one of the options below:

Implementation barriers of smart technology in Indian sustainable warehouse by using a Delphi-ISM-ANP approach

Shashank Kumar (Department of Operations and Supply Chain Management, National Institute of Industrial Engineering (NITIE), Mumbai, India)
Rakesh D. Raut (Department of Operations and Supply Chain Management, National Institute of Industrial Engineering (NITIE), Mumbai, India)
Vaibhav S. Narwane (Department of Mechanical Engineering, K. J. Somaiya College of Engineering, Mumbai, India)
Balkrishna E. Narkhede (Department of Industrial Engineering and Management Systems, National Institute of Industrial Engineering (NITIE), Mumbai, India)
Kamalakanta Muduli (Mechanical Engineering Department, Papua New Guinea University of Technology, Lae, Papua New Guinea)

International Journal of Productivity and Performance Management

ISSN: 1741-0401

Article publication date: 6 April 2021

Issue publication date: 15 February 2022

1552

Abstract

Purpose

In the digitalization era, supply chain processes and activities have changed entirely, and smart technology impacts each sustainable supply chain movement. The warehouse and distribution of various organizations have started adopting smart technologies globally. However, the adoption of smart technologies in the Indian warehousing industry is minimal. The study aims to identify the implementation barriers of smart technology in the Indian warehouse to achieve sustainability.

Design/methodology/approach

This study employs an integrated Delphi-ISM-ANP research approach. The study uses the Delphi approach to finalize the barriers identified from the detailed literature review and expert opinion. The finalized 17 barriers are modeled using interpretive structural modeling (ISM) to get the contextual relationship. The ISM method's output and analysis using the analytical network process (ANP) illustrate priorities.

Findings

The study's findings showed that the lack of government support, lack of vision and mission and the lack of skilled manpower are the most significant barriers restricting the organization from implementing smart and sustainable supply chain practices in the warehouse.

Practical implications

This study would help the practitioners enable the sustainable warehousing system or convert the existing warehouse into a smart and sustainable warehouse by developing an appropriate strategy. This study would also help reduce the impact of different barriers that would strengthen the chance of technology adoption in the warehouses.

Originality/value

The literature related to adopting smart and sustainable practices in the warehouse is scarce. Modeling of adoption barrier for smart and sustainable warehouse using an integrated research approach is the uniqueness of this study that have added value in the existing scientific knowledge.

Keywords

Citation

Kumar, S., Raut, R.D., Narwane, V.S., Narkhede, B.E. and Muduli, K. (2022), "Implementation barriers of smart technology in Indian sustainable warehouse by using a Delphi-ISM-ANP approach", International Journal of Productivity and Performance Management, Vol. 71 No. 3, pp. 696-721. https://doi.org/10.1108/IJPPM-10-2020-0511

Publisher

:

Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

Related articles