TY - JOUR AB - Purpose First, the purpose of this paper is to develop some policies as an alternative scenario to increase the performance of the Indonesian dairy milk supply chain so it can fulfil the target of the government. Second, this study aims to find the best alternative scenario based on the performance resulted from the simulation.Design/methodology/approach The paper develops a system dynamics-based model by using six approaches, i.e. “population and consumption of dairy milk”, “national milk production”, “dairy cattle feed”, “dairy cattle population”, “profit gained by the dairy farmer”, and “government policy”.Findings There is no best scenario; however, the combined scenario can give the better condition to achieve the targets set by the government.Research limitations/implications The limitations of this study include: the relationship between the levels of welfare of farmers and the desire being a dairy farmer is not modelled; the quality of milk is only determined by the content of fat and protein in one litre of milk, and the level of milk consumption per capita increases naturally without any intervention or policy from the government.Practical implications This study provides essential insights into the context of implementing the policies in the Indonesian dairy supply chain.Social implications The research revealed that good policies scenario could be built after simulating and analysing the effect of each scenario on the performance of a dairy supply chain carefully.Originality/value This study does not test one policy in isolation. It simultaneously tests various combinations of policy that related to dairy cattle import, operational assistance for dairy cooperative and dairy farmer that may help maximise the performance of the Indonesian dairy milk supply chain. VL - 68 IS - 6 SN - 1741-0401 DO - 10.1108/IJPPM-09-2018-0325 UR - https://doi.org/10.1108/IJPPM-09-2018-0325 AU - Susanty Aries AU - Bakhtiar Arfan AU - Puspitasari Nia Budi AU - Susanto Novie AU - Handjoyo David Kurnia Setiawan PY - 2019 Y1 - 2019/01/01 TI - The performance of dairy supply chain in Indonesia: a system dynamics approach T2 - International Journal of Productivity and Performance Management PB - Emerald Publishing Limited SP - 1141 EP - 1163 Y2 - 2024/09/25 ER -