Combining digitalization and sustainability: unveiling the relationship of digital maturity degree, sustainable supply chain management practices and performance

Abstract

Purpose

This study aims to comprehensively assess how digital maturity degree (DMD) impacts sustainable supply chain management (SSCM) performance through the mediating role of SSCM practices in businesses in Vietnam.

Design/methodology/approach

The hypotheses were performed using partial least square-structural equation modeling (PLS-SEM) with data collected from a survey of over 234 managers having responsibility in the supply chain field in Vietnam. Qualitative data were collected through semistructured interviews with 6 experts to deepen understanding of the relationship between DMD and SSCM.

Findings

The results show the mix-results in the relationship between SSCM practices and SSCM performance dimensions while DMD strongly impacts SSCM practices. Also, this study finds the mediating role of SSCM practices on the relationship between DMD and SSCM performance.

Originality/value

This is the first study to investigate the role of DMD on SSCM practices and SSCM performance, using empirical evidence. Moreover, the authors integrate both qualitative and quantitative for understanding complex SSCM phenomena. The present study also helps businesses improve their SSCM performance by leveraging SSCM practices and developing their digital technologies in the long-term view.

Citation

Pham, T.N., Tran Hoang, M.T., Nguyen Tran, Y.N. and Nguyen Phan, B.A. (2024), "Combining digitalization and sustainability: unveiling the relationship of digital maturity degree, sustainable supply chain management practices and performance", International Journal of Productivity and Performance Management, Vol. 73 No. 8, pp. 2508-2529. https://doi.org/10.1108/IJPPM-06-2023-0311