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Measuring supply chain performance: the triple E model

Luiz Eduardo Simão (Universidade do Vale do Itajai, Itajaí, Brazil)
Karine Somensi (Programa de Pós-Graduação em Engenharia de Produção, Universidade Federal de Santa Catarina, Florianópolis, Brazil)
Ricardo Villarroel Dávalos (Universidade Federal de Santa Catarina, Florianópolis, Brazil)
Carlos Manuel Taboada Rodriguez (Universidade Federal de Santa Catarina, Florianópolis, Brazil)

International Journal of Productivity and Performance Management

ISSN: 1741-0401

Article publication date: 3 May 2021

206

Abstract

Purpose

This work aims to measure the performance of an electric motors supply chain (SC) by using the Triple E performance measurement model to assess three performance dimensions simultaneously: efficiency, efficacy and environmental impact.

Design/methodology/approach

This research presents a real case of a Brazilian company as an example for applying the Triple E performance measurement model and the discrete-event simulation to assess the performance of an SC.

Findings

Performance measurements for the three dimensions were the following: (1) for efficiency, a high inventory cost in the SC, driven by the distribution center (DC) (49.7% total cost); an order cycle time operating with an average of 21.7 days and a logistic channel transport capacity of 88%; (2) for efficacy, a service level of 98% for all channels; (3) for environmental impact, the SC emits a total of 395,733 kg of CO2 annually, with the DC and the regional distribution center (RDC2) being the largest emitters.

Originality/value

This work allowed to measure the performance of an SC interface (manufacturing process, a DC and three regional distribution centers). It was possible to measure the inventory holding cost and out-of-stock inventory costs, order cycle time, SC service level, transport capacity utilization and CO2 emissions in the transportation process of each SC stage and the whole SC. This study can be used as a decision support guide for academics and practitioners to measure and improve the SC performance.

Keywords

Citation

Simão, L.E., Somensi, K., Dávalos, R.V. and Rodriguez, C.M.T. (2021), "Measuring supply chain performance: the triple E model", International Journal of Productivity and Performance Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/IJPPM-06-2020-0291

Publisher

:

Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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