Implementation issues of a design management indicator system: A case study of four product development companies
International Journal of Productivity and Performance Management
ISSN: 1741-0401
Article publication date: 11 June 2018
Abstract
Purpose
The purpose of this paper is to present and discuss the process and results achieved from the implementation of a design management indicator system in four product development companies.
Design/methodology/approach
To this end, instruments and techniques for implementing and collecting composite data were adopted.
Findings
The implementation made it possible to test the system metrics, and the analysis of the results enabled the identification of factors that hinder a successful implementation.
Originality/value
Design is being recognized as providing significant economic, social, and environmental benefits, and as it becomes a part of the management process, it can have an impact on business performance. Therefore, information sharing through indicator systems that consider factors that generate reliable and quantifiable information has become fundamental.
Keywords
Acknowledgements
The authors thank the Foundation for Research Support of Rio Grande do Sul (FAPERGS) for the financial support in the development of this study.
Citation
Radici Fraga, P.G., Bernardes, M.M.e.S., Vieira, D.R. and Chain, M.C. (2018), "Implementation issues of a design management indicator system: A case study of four product development companies", International Journal of Productivity and Performance Management, Vol. 67 No. 5, pp. 890-915. https://doi.org/10.1108/IJPPM-01-2017-0009
Publisher
:Emerald Publishing Limited
Copyright © 2018, Emerald Publishing Limited