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Communication drivers for drug adoption in an uncertain world

Dipanjan Goswami (Research and Development, Ranbaxy Research Laboratories, Gurgaon, India)
Sakun Boon-Itt (Thammasat Business School, Thammasat University, Bangkok, Thailand)
Neera Jain (Management Development Institute, Gurgaon, India)
D.R. Agarwal (Institute of Technology Management University, Gurgaon, India)

International Journal of Pharmaceutical and Healthcare Marketing

ISSN: 1750-6123

Article publication date: 4 April 2016

410

Abstract

Purpose

The quality and reliability of medical communication for branded drug adoption is extremely critical, not only for safeguarding patient interests but also for ensuring successful investments by multinational pharmaceutical firms. This paper predicts doctors’ prescribing intentions based on communication relationship among factors for late entrant branded drugs, compared with pioneering brand choice, for treating chronic diseases such as hypertension.

Design/methodology/approach

The constructs were validated with structural equation model for a sample set of 151 doctors from private hospitals in the National Capital Region of India.

Findings

This research reveals communication drivers and draws on theory to suggest that the doctor’s behavioural prescription intentions, subject to social influence from their colleagues, leads to lower adoption responses.

Research limitations/implications

Given that limitations on sample size are often unavoidable, this study reveals that, due to the availability of substituting brands, alternate therapeutic routes and lack of availability of a practical guide for prescription, a communication model needs to be developed and validated.

Practical implications

Furthermore, managers of pharmaceutical firms should differentiate between the effects of direct and indirect communication–integration efforts for minimizing uncertainty in drug adoption in the context of the fragmented and unpredictable Indian market.

Originality/value

A late entrant may lose its dominant market share to alternate brands from other suppliers due to communication gaps in an unstructured market, leading to low adoption intentions. The study provides business theorists, drug marketers and health-care professionals with unique insights into specific communication drivers of prescribing decisions, aimed at ensuring reliable and appropriate drug adoption in Indian markets.

Keywords

Acknowledgements

The authors would like to sincerely thank the Editor and the Referees for their helpful suggestions and comments that have led to an improvement in both the quality and clarity of this paper.

Declaration: This research is self-funded and does not reflect the opinions/policies of any organization or regulatory institution, and is based solely on the opinions of the authors. The authors also owe responsibility for errors, if any. The usual disclaimers apply.

Citation

Goswami, D., Boon-Itt, S., Jain, N. and Agarwal, D.R. (2016), "Communication drivers for drug adoption in an uncertain world", International Journal of Pharmaceutical and Healthcare Marketing, Vol. 10 No. 1, pp. 75-103. https://doi.org/10.1108/IJPHM-07-2014-0036

Publisher

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Emerald Group Publishing Limited

Copyright © 2016, Emerald Group Publishing Limited

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