A step-by-step guide to assist logistics managers in defining efficient re-shelving solutions for retail store deliveries

Guillem Sanz (Bebitus, Barcelona, Spain)
Rafael Pastor (Industrial Engineering and Logistics Group, Universitat Politècnica de Catalunya – BarcelonaTech, Barcelona, Spain)
Bruno Domenech (Industrial Engineering and Logistics Group, Universitat Politècnica de Catalunya – BarcelonaTech, Barcelona, Spain)

International Journal of Physical Distribution & Logistics Management

ISSN: 0960-0035

Publication date: 1 October 2018

Abstract

Purpose

City logistics is a challenge in many cities. Literature works focus on the analysis of large or local-scale solutions to increase the efficiency of freight transport. However, store deliveries from the perspective of practitioners, particularly retail stores, are still an issue. In this context, the purpose of this paper is to propose a decision framework to assist logistics managers in defining efficient re-shelving solutions for store deliveries, according to the emplacement characteristics, city administration constraints and social issues.

Design/methodology/approach

An iterative step-by-step decision framework is developed, which allows taking decisions in a clear and structured way, including the preferences of key stakeholders. Moreover, a “what if” procedure is proposed, aiming to modify some initial conditions of the target store to achieve more efficient solutions.

Findings

The proposed decision framework is applicable in practice and helps users (mainly logistics managers) to identify solutions for efficient re-shelving in urban settings.

Research limitations/implications

The decision framework is applied by the logistics manager of two Spanish food retail stores, but it could be used in different logistics sectors and cities/regions, although adapting the decisions taken at each phase.

Practical implications

Logistics managers have a support tool when addressing re-shelving solutions for store deliveries.

Social implications

A balance can be found between company interests (minimise costs) and citizens quality of life (less contamination, noise, traffic, etc.).

Originality/value

This study simultaneously deals with large- and local-scale decisions faced by logistics managers in their day-to-day activity, considering details about the store location, its surroundings and the company it belongs.

Keywords

Citation

Guillem Sanz, Rafael Pastor and Bruno Domenech (2018) "A step-by-step guide to assist logistics managers in defining efficient re-shelving solutions for retail store deliveries", International Journal of Physical Distribution & Logistics Management, Vol. 48 No. 9, pp. 952-972

Download as .RIS

DOI

: https://doi.org/10.1108/IJPDLM-09-2017-0286

Publisher

:

Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited

Please note you might not have access to this content

You may be able to access this content by login via Shibboleth, Open Athens or with your Emerald account.
If you would like to contact us about accessing this content, click the button and fill out the form.
To rent this content from Deepdyve, please click the button.