TY - JOUR AB - VL - 49 IS - 1 SN - 0960-0035 DO - 10.1108/IJPDLM-02-2019-373 UR - https://doi.org/10.1108/IJPDLM-02-2019-373 AU - Hazen Benjamin T. AU - Ellinger Alexander E. PY - 2019 Y1 - 2019/01/01 TI - Special issue editorial: logistics customer service revisited T2 - International Journal of Physical Distribution & Logistics Management PB - Emerald Publishing Limited SP - 2 EP - 3 Y2 - 2024/05/14 ER -