Constructing a sustainable service business model: An S-D logic-based integrated product service system (IPSS)
International Journal of Physical Distribution & Logistics Management
ISSN: 0960-0035
Article publication date: 3 March 2014
Abstract
Purpose
The purpose is to conceptually construct a service-dominant (S-D) logic-based integrated product service system (IPSS) business model.
Design/methodology/approach
The model is constructed through literature reviews and inferences.
Findings
IPSS model is in compliance with the ten fundamental premises of S-D logic as well as conforming to triple bottom lines of sustainability.
Research limitations/implications
To convert a firm from goods-centric model to service-centric IPSS model is not easy. There are quite a few challenges to be overcome.
Practical implications
There are many successful cases adopting service-centric business model. The key success factors are to be identified in the future studies.
Originality/value
It is the first paper discussing the sustainability of IPSS model and its relationship with S-D logic.
Keywords
Citation
Liu, C.H., Chen, M.-C., Tu, Y.-H. and Wang, C.-C. (2014), "Constructing a sustainable service business model: An S-D logic-based integrated product service system (IPSS)", International Journal of Physical Distribution & Logistics Management, Vol. 44 No. 1/2, pp. 80-97. https://doi.org/10.1108/IJPDLM-02-2013-0039
Publisher
:Emerald Group Publishing Limited
Copyright © 2014, Emerald Group Publishing Limited