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Digital governance success factors and barriers to success in prague

James Melitski (School of Management, Marist College)
Tony J. Carrizales (School of Management, Marist College)
Aroon Manoharan (Department of Political Science, Kent State University)
Marc Holzer (School of Public Affairs and Administration, Rutgers University)

International Journal of Organization Theory & Behavior

ISSN: 1093-4537

Article publication date: 1 March 2011

383

Abstract

In 2010 a series of case studies were conducted in Prague, Czech Republic, examining the implementation and management of digital governance. These best practice case studies were chosen from among Prague's twenty-two administrative districts and through those findings this article discusses critical success factors and barriers to successful implementation of digital government initiatives. A qualitative review of both critical success factors and barriers is discussed at the individual, organizational, and strategic levels and the paper concludes by highlighting strategies managers can take to increase e-government performance. When considered together, the critical success factors, barriers to implementation, and key factors identified in the case studies further add to the growing literature of digital governance and performance management.

Citation

Melitski, J., Carrizales, T.J., Manoharan, A. and Holzer, M. (2011), "Digital governance success factors and barriers to success in prague", International Journal of Organization Theory & Behavior, Vol. 14 No. 4, pp. 451-472. https://doi.org/10.1108/IJOTB-14-04-2011-B001

Publisher

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Emerald Publishing Limited

Copyright © 2011 by Pracademics Press

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