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Impact of human resource management on performance in competitive priorities

Jorge Andrés Vivares-Vergara (Facultad de Ingeniería y Arquitectura, Departamento de Ingeniería Industrial, Universidad Nacional de Colombia Sede Manizales, Manizales, Colombia)
William Ariel Sarache-Castro (Facultad de Ingeniería y Arquitectura, Departamento de Ingeniería Industrial, Universidad Nacional de Colombia Sede Manizales, Manizales, Colombia)
Julia Clemencia Naranjo-Valencia (Facultad de Ingeniería y Arquitectura, Departamento de Ingeniería Industrial, Universidad Nacional de Colombia Sede Manizales, Manizales, Colombia)

International Journal of Operations & Production Management

ISSN: 0144-3577

Article publication date: 1 February 2016

5029

Abstract

Purpose

Human resource management (HRM) is considered an important issue in operations strategy (OS). Furthermore, OS effectiveness depends on performance in competitive priorities (CP). However, little empirical evidence exists about the relationship between them. Thus, the purpose of this paper is to investigate the impact of HRM on performance in CP.

Design/methodology/approach

The research was conducted by surveying a sample of medium and large manufacturing companies in the Colombian coffee region. Three groups of variables were studied: performance in CP, HRM practices and factors related to employees. A regression analysis was conducted to test the hypotheses.

Findings

No significant relationship was found between HRM practices and performance in CP. Regarding the factors related to employees, two findings were relevant: first, when the companies involve features about the individuals in OS decision making (motivations, personal goals, abilities, etc.) better performance can be observed in CP; second, when employees reach a higher level of satisfaction and job performance, the performance in CP improves as well.

Practical implications

Considering the importance of HRM practices, appropriate adjustment and application should be sought to improve company performance. Furthermore, factors related to employees (features about the individuals, job satisfaction and employee performance), must be properly aligned with the OS.

Originality/value

The paper addresses an issue supported by little empirical evidence. Because few studies have considered the total set of CP identified in the literature review, the authors applied an indicator to establish the global performance of the production system according to the market requirements. Traditionally, HRM has been studied from the perspective of management practices, giving little attention to employees. In this research, the authors consider not only this perspective but also the effects of factors related to employees on performance in CP when they are aligned with the OS.

Keywords

Acknowledgements

The authors wish to thank Universidad Nacional de Colombia for the financial support provided for this research (Project code 13755).

Citation

Vivares-Vergara, J.A., Sarache-Castro, W.A. and Naranjo-Valencia, J.C. (2016), "Impact of human resource management on performance in competitive priorities", International Journal of Operations & Production Management, Vol. 36 No. 2, pp. 114-134. https://doi.org/10.1108/IJOPM-11-2013-0484

Publisher

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Emerald Group Publishing Limited

Copyright © 2016, Emerald Group Publishing Limited

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