Work-related social media use and employee-related outcomes: a moderated mediation model

Abstract

Purpose

Recently, work-related social media use (WSMU) in organisations and its association with employee outcomes have received considerable research attention. This study examines the association between WSMU, psychological well-being (PW) and innovative work performance (IP). In addition, it explores the mediating role of PW and the moderating role of fear of missing out (FoMO).

Design/methodology/approach

A sample of 233 employees working in different organisations was recruited from India to complete the survey. Structural equation modelling was applied to analyse the data.

Findings

The result reveals that WSMU has a positive and direct effect on IP. Moreover, the indirect effect via PW among the association was positive and significant. Furthermore, FoMO moderates the indirect relationship between WSMU and IP.

Originality/value

This research is a pioneering work that has contributed to the scarce literature by exploring the relationship between employees' social media use, PW and IP. This research has important theoretical and management contributions because it examines the impact of WSMU on IP, mediating role of PW and moderating role of FoMO among the association between WSMU and employee outcomes.

Citation

Bodhi, R., Luqman, A., Hina, M. and Papa, A. (2023), "Work-related social media use and employee-related outcomes: a moderated mediation model", International Journal of Emerging Markets, Vol. 18 No. 11, pp. 4948-4967. https://doi.org/10.1108/IJOEM-09-2021-1359