Drawing on knowledge-based view, social exchange theory and leader-member exchange, this study examines how exploitative leadership (EL) influences knowledge management (KM), its processes, and further investigates the moderating role of organisational citizenship behaviours (OCB) on the relationship between EL and KM.
Using a quantitative approach, survey data were collected from 356 faculty members in Iraqi public universities, and the direct and moderating relationships were assessed through Hierarchical regression by PROCESS v.3.3 macros in SPSS.
The study found a significant negative impact of EL on KM, including its processes, especially on knowledge utilisation. The assessment also revealed that OCB has a significant moderating impact on EL, particularly its effect on knowledge creation.
The empirical insights of the study are valuable and precious for policymakers, managers and academics in education sectors of developing countries, to enrich their managerial and scientific performance through addressing EL behaviours while considering the moderating effect of OCB.
The relevance of the study stems from the scarcity of research on EL, while studies on the negative behaviours of leaders as a predictor of KM process failures are significantly limited. Additionally, studies on the moderating impact of OCB on the linkage between EL and KM processes remain limited. This study is one of the earliest studies that investigate these inter-relationships amongst EL, OCB and KM processes.
Many thanks are due to the four public universities (Mosul (UoM), Northern Technical (NTU), Nineveh and Al-Hamdaniya) for encouraging to complete this study. Also, the authors thank the colleges of these universities for facilitating the task of collecting data from their academics. In addition, they thank their colleagues from the Department of MIS/University of Mosul and the Department of Business Management/University of Al-Hamdaniya who provided insight and expertise that greatly assisted the research.
Abdulmuhsin, A.A., Zaker, R.A. and Asad, M.M. (2021), "How exploitative leadership influences on knowledge management processes: the moderating role of organisational citizenship behaviour", International Journal of Organizational Analysis, Vol. 29 No. 3, pp. 529-561. https://doi.org/10.1108/IJOA-09-2020-2424
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