Artificial intelligence and creative activities inside organizational behavior

Abstract

Purpose

This study aims to investigate about the use of artificial intelligence (AI) (man machine relationship) regarding organizational behavior. The aim of this research paper is to analyze whether the current AI is used also to replace man in “creative” activities.

Design/methodology/approach

This study is based on a qualitative and explorative approach. It is made a review of the literature with “Scopus” and “Web of Science” databases. The research fields are AI, organizational behavior, man-machine relationship and creativity.

Findings

Analyzing whether the intensive use of AI in organizational behavior can replace human work in creative activities.

Research limitations/implications

The connection of AI with creative activities within the organization is only just beginning. For this reason, other sources, like Harvard Business Review, public reports and professional papers found on the internet have been considered. The most important limitation of this paper is that all the results presented here do not concern a single case study.

Practical implications

In this paper, there are some examples that can show the use of AI in creative activities; however, this does not complete the situation facing companies in any sector because the AI technologies used within enterprises are constantly evolving. It is possible to continue to do research in this field.

Originality/value

The paper is meaningful because highlights the development of AI toward creative activities typically of human resources. It is also interesting because it analyzes the exploratory use of AI in increasingly human work, generating positive and negative externalities.

Citation

Paesano, A. (2023), "Artificial intelligence and creative activities inside organizational behavior", International Journal of Organizational Analysis, Vol. 31 No. 5, pp. 1694-1723. https://doi.org/10.1108/IJOA-09-2020-2421