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Exploring factors behind project scope creep – stakeholders’ perspective

Mian Ajmal (College of Business, Abu Dhabi University, Abu Dhabi, United Arab Emirates)
Mehmood Khan (College of Business, Abu Dhabi University, Abu Dhabi, United Arab Emirates)
Hanan Al-Yafei (College of Business, Abu Dhabi University, Abu Dhabi, United Arab Emirates)

International Journal of Managing Projects in Business

ISSN: 1753-8378

Article publication date: 25 November 2019

Issue publication date: 29 May 2020

12080

Abstract

Purpose

The purpose of this paper is to explore the different views of major project stakeholders about the factors that contribute to poor project scope leading to project scope creep.

Design/methodology/approach

Major factors of project scope creep are identified using commonality analysis of stakeholders’ views. An interview-based industry research method is applied to collect data from different projects in the United Arab Emirates.

Findings

Relying on stakeholders’ theory, the study proposes a framework for managing project scope creep. Results indicate that communication is among the major causes of project scope creep, as reported by all project stakeholder groups in this study.

Practical implications

The study is expected to support the assessment of the causes of project scope creep, simultaneously expanding knowledge on the topic for both researchers and practitioners.

Originality/value

This study is among the first few to explore the commonality of various stakeholder views in the factors that hinder project success.

Keywords

Citation

Ajmal, M., Khan, M. and Al-Yafei, H. (2020), "Exploring factors behind project scope creep – stakeholders’ perspective", International Journal of Managing Projects in Business, Vol. 13 No. 3, pp. 483-504. https://doi.org/10.1108/IJMPB-10-2018-0228

Publisher

:

Emerald Publishing Limited

Copyright © 2019, Emerald Publishing Limited

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