Values, satisfaction and intentions: online innovation perspective for fashion apparels
International Journal of Innovation Science
ISSN: 1757-2223
Article publication date: 5 May 2021
Issue publication date: 5 September 2022
Abstract
Purpose
The purpose of this study is to survey the associations among innovation perspective on value priorities, i.e. hedonic vs utilitarian facets, satisfaction among customers and behavioral intents for online fashion apparels in the Asian economic context, i.e. Indian market.
Design/methodology/approach
The research used a hypo-deductive strategy and all the constructs were amended from the previous scholarly work. The two-step methodology with structural equation modelling in terms of covariance-based methodology was deployed to weigh the measurement and structural models.
Findings
The conclusions reveal that value priorities in terms of hedonic vs utilitarian dimensions have a substantial influence on satisfaction, and satisfaction significantly affects intentions for online apparels. Additionally, customer satisfaction performs the role of a partial facilitator between hedonic and utilitarian values and purchase intents. In comparison to hedonic, utilitarian priorities display a superior outcome on customer satisfaction and purchase intents for fashion apparels getting sold online portals.
Research limitations/implications
The research will facilitate online researchers and fashion managers recognize the underlying dimensions of innovation-led perspectives on values, i.e. hedonic vs utilitarian, for satisfaction and behavioral intents.
Practical implications
The study results will assist online marketers, fashion portals and specialists recognize the characteristics of hedonic vs utilitarian dimensions to improve satisfaction facets and behavioral intents for online fashion apparels.
Social implications
The present scholarly work presents useful insights related to social transformation with respect to innovative online fashion apparel buying paradigms.
Originality/value
In an Asian market context, the paper is pioneer work to examine the comparative relationships among value priorities, e.g. hedonic vs utilitarian dimensions and their influence on satisfaction and purchase intents for the fashion apparels sold online sector a two-dimensional measure of consumption values.
Keywords
Acknowledgements
The authors would like to thank the Editor-in-Chief, special guest issue Editors and two anonymous reviewers for their constructive feedback on the manuscript. In addition, the authors would like to express their gratitude towards Institute of Management, Nirma University, Ahmedabad, Gujarat for administrative cooperation and special thanks to Prof. M. Mallikarjun for providing motivation and unconditional support.
Citation
Kautish, P., Guru, S. and Sinha, A. (2022), "Values, satisfaction and intentions: online innovation perspective for fashion apparels", International Journal of Innovation Science, Vol. 14 No. 3/4, pp. 608-629. https://doi.org/10.1108/IJIS-10-2020-0178
Publisher
:Emerald Publishing Limited
Copyright © 2021, Emerald Publishing Limited