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A study of knowledge management systems processes and technology in open and distance education institutions in higher education

Fahriye Altınay (Near East University, Nicosia, Turkey) (Graduate School of Educational Sciences, Societal Research and Development Center, Mersin, Turkey)
Mehmet Altınay (University of Kyrenia, Kyrenia, Turkey)
Gokmen Dagli (Faculty of Education, Near East University, Nicosia, Turkey) (University of Kyrenia, Kyrenia, Cyprus)
Zehra Altınay (Near East University, Nicosia, Turkey) (Faculty of Education, Graduate School of Educational Sciences, Societal Research and Development Center, Mersin, Turkey)

International Journal of Information and Learning Technology

ISSN: 2056-4880

Article publication date: 13 May 2019

Issue publication date: 23 July 2019

Abstract

Purpose

The purpose of this paper is to focus on the implementation and evaluation of knowledge management and e-transformation strategies of higher educational institutions in distance education. After an evaluation of higher educational practices in different countries, distance education was considered a different strategy and was emphasized as an advantage in competitiveness.

Design/methodology/approach

The study reflects a case study in the context of qualitative research. A written view report was conducted to evaluate the awareness of digital efficiency and roles of the teachers in learning environments and evaluation processes in the organizational structure. The qualitative data were evaluated through Nvivo qualitative data analysis. When the literature is overviewed, it can be observed that there are limited studies in this field.

Findings

As a result, distance education contributes a lot to providing equal opportunities in education. It is of great importance that individuals are aware of their roles in the process of accessibility, institutional support, technological infrastructure, support provided for students, learning-teaching environments and evaluation of distance education programs based on equality and life-long learning. In applications of different countries evaluated by Salmon et al. (2014) based on Carpe Diem Model, it is argued that knowledge management and sharing, the role of teachers and digital capability in distance education applications are crucial.

Research limitations/implications

The study is limited to 35 research participants.

Practical implications

Internationalization has become an important issue in higher educational activities.

Social implications

Diffusion of the uses of knowledge management practice in distance education is important.

Originality/value

The study has a great value on the use of international perspectives and the Carpe Diem Model for the evaluation.

Keywords

Citation

Altınay, F., Altınay, M., Dagli, G. and Altınay, Z. (2019), "A study of knowledge management systems processes and technology in open and distance education institutions in higher education", International Journal of Information and Learning Technology, Vol. 36 No. 4, pp. 314-321. https://doi.org/10.1108/IJILT-02-2019-0020

Publisher

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Emerald Publishing Limited

Copyright © 2019, Emerald Publishing Limited