TY  - JOUR
AB  - 
VL  - 27
IS  - 2
SN  - 0952-6862
DO  - 10.1108/IJHCQA.06227baa.001
UR  - https://doi.org/10.1108/IJHCQA.06227baa.001
AU  - Hurst Keith
PY  - 2014
Y1  - 2014/01/01
TI  - Changing services means understanding them
T2  - International Journal of Health Care Quality Assurance
PB  - Emerald Group Publishing Limited
Y2  - 2024/04/25
ER  -