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Nursing staff perceptions regarding the clinical audit tool used for relicensing inspections within eThekwini private hospitals in South Africa

Jamila Chellan (Durban University of Technology, South Africa)
Nokuthula Maureen Sibiya (Durban University of Technology, South Africa)

International Journal of Health Care Quality Assurance

ISSN: 0952-6862

Article publication date: 9 July 2018

281

Abstract

Purpose

The purpose of this paper is to assess nursing staff perceptions regarding the clinical audit tool used for relicensing inspections within private hospitals in eThekwini district.

Design/methodology/approach

An exploratory sequential mixed method research design was used with a qualitative first phase involving a total population of 40 nurse managers through purposive sampling. Nurse managers (n=24) were interviewed. This was followed by a quantitative phase in which a structured questionnaire was administered to nurses (n=270) who were randomly sampled for the study from (n=4) hospitals. Documentation review, a third phase was used to corroborate the findings of the first two phases of the study.

Findings

The results of the study showed that the participants perceptions of the selected private hospitals in eThekwini district is that they have not fully implemented the approach to practice standards and healthcare audits in relation to three clinical domains of the National Core Standards and the Batho Pele principles. These findings were significant and denoted the need for a standardised clinical audit tool for private hospitals in eThekwini district.

Research limitations/implications

This study was confined to an independent group of hospitals and the findings may not be suitable for generalising across all private hospitals in eThekwini district.

Originality/value

These findings led to the development of a clinical audit tool with measurements representing elements of care that are critical to the provision of safe, quality health care services.

Keywords

Acknowledgements

Conflict of interest: the authors declare that they have no conflict of interests. The authors would like to acknowledge the Durban University of Technology for funding this research study.

Citation

Chellan, J. and Sibiya, N.M. (2018), "Nursing staff perceptions regarding the clinical audit tool used for relicensing inspections within eThekwini private hospitals in South Africa", International Journal of Health Care Quality Assurance, Vol. 31 No. 6, pp. 502-519. https://doi.org/10.1108/IJHCQA-12-2017-0242

Publisher

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Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited

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