TY  - JOUR
AB  - Purpose– The purpose of this paper is to apply value stream mapping holistically to hospital food production/service systems focused on high-quality food. Design/methodology/approach– Multiple embedded case study of three (two private-sector and one public-sector) hospitals in the UK. Findings– The results indicated various issues affecting hospital food production including: the menu and nutritional considerations; food procurement; food production; foodservice; patient perceptions/expectations. Research limitations/implications– Value stream mapping is a new approach for food production systems in UK hospitals whether private or public hospitals. Practical implications– The paper identifies opportunities for enhancing hospital food production systems. Originality/value– The paper provides a theoretical basis for process enhancement of hospital food production and the provision of high-quality hospital food.
VL  - 28
IS  - 1
SN  - 0952-6862
DO  - 10.1108/IJHCQA-07-2013-0092
UR  - https://doi.org/10.1108/IJHCQA-07-2013-0092
AU  - Ahmed Mohamed
AU  - Jones Eleri
AU  - Redmond Elizabeth
AU  - Hewedi Mahmoud
AU  - Wingert Andreas
AU  - Gad El Rab Mohamed
PY  - 2015
Y1  - 2015/01/01
TI  - Food production and service in UK hospitals
T2  - International Journal of Health Care Quality Assurance
PB  - Emerald Group Publishing Limited
SP  - 40
EP  - 54
Y2  - 2024/04/24
ER  -