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Experience-based co-design to improve a pulmonary rehabilitation programme

Sharon Williams (College of Human and Health Sciences, Swansea University, Swansea, UK)
Alice M. Turner (Institute of Applied Health Research, University of Birmingham, Birmingham, UK) (Heart of England NHS Foundation Trust, Birmingham, UK)
Helen Beadle (Heart of England NHS Foundation Trust, Birmingham, UK)

International Journal of Health Care Quality Assurance

ISSN: 0952-6862

Publication date: 10 June 2019

Abstract

Purpose

The purpose of this paper is to investigate patient perspectives on attending pulmonary rehabilitation (PR). This qualitative case study identifies the benefits and challenges to attending PR and presents areas of improvements as recommended by patients.

Design/methodology/approach

A qualitative case study of a UK case study based on a PR programme based on undertaking focus groups (n=3) and interviews (n=15) with current and former patients.

Findings

The findings report patient perspectives of the challenges and benefits of attending a PR programme along with recommendations on how the service could be improved.

Research limitations/implications

The authors focussed solely on a UK PR programme, so the findings might not be applicable to other countries if PR is organised and provided in a unique way or setting.

Practical implications

This paper provides valuable insights to patient perspectives offrom patients attending PR programmes, which are useful to those running and designing these services.

Originality/value

The findings identify the benefits and challenges for patients attending PR programmes and suggest areas where improvements can be made.

Keywords

  • Quality improvement
  • Co-production
  • Experience-based co-design
  • Patient-centred
  • Pulmonary rehabilitation

Acknowledgements

The authors thank the patients and staff who took part in this study.

Citation

Williams, S., Turner, A.M. and Beadle, H. (2019), "Experience-based co-design to improve a pulmonary rehabilitation programme", International Journal of Health Care Quality Assurance, Vol. 32 No. 5, pp. 778-787. https://doi.org/10.1108/IJHCQA-04-2018-0094

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Publisher

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Emerald Publishing Limited

Copyright © 2019, Emerald Publishing Limited

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