TY  - JOUR
AB  - Purpose Quality assuring elderly care through a viable and feasible standard framework is a major challenge for Asian governments. Although several attempts have been made to tackle foreign care worker (FCW) shortage, assuring the quality of the care they provide has been overlooked. The original framework allowed a better control over service quality to assure the elderly about their care according to the agreed standards. The paper aims to discuss these issues.Design/methodology/approach Through several Japanese Governmental meetings, a new Asian Care Certificate (ACC) program is discussed based on the Japanese Care Certificate (JCC). The governments’ representatives adopted the JCC to form the ACC, which enables the ACC board to evaluate care workers and to intervene whenever the desired quality level is not achieved.Findings The author describes a new program. The findings of this paper will be confirmed when the ACC is implemented.Practical implications Using the ACC framework, the challenge in providing a high-quality care service using FCWs across Asia would be partly resolved. FCWs’ quality of life might also gradually improve especially regarding to their human rights.Originality/value The ACC provides a new framework. Its value is recognized if one considers that many Asian populations are rapidly aging and many governments compromise quality by employing overseas workers to solve care worker shortages.
VL  - 31
IS  - 3
SN  - 0952-6862
DO  - 10.1108/IJHCQA-02-2017-0028
UR  - https://doi.org/10.1108/IJHCQA-02-2017-0028
AU  - Talaie Tony
PY  - 2018
Y1  - 2018/01/01
TI  - Asian Care Certificate (ACC): a care quality assurance framework
T2  - International Journal of Health Care Quality Assurance
PB  - Emerald Publishing Limited
SP  - 260
EP  - 264
Y2  - 2024/04/25
ER  -