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Interdisciplinary HIV care – patient perceptions

Brandon Vachirasudlekha (Department of Pharmacy and Health Outcomes, Touro College of Pharmacy, New York, New York, USA)
Agnes Cha (Division of Pharmacy Practice, Long Island University Arnold & Marie Schwartz College of Pharmacy, Brooklyn, New York, USA)
Leonard Berkowitz (Infectious Disease, The Brooklyn Hospital Center, Brooklyn, New York, USA)
Bupendra Shah (Division of Pharmaceutical Sciences, Long Island University Arnold & Marie Schwartz College of Pharmacy, Brooklyn, New York, USA)

International Journal of Health Care Quality Assurance

ISSN: 0952-6862

Article publication date: 3 June 2014

503

Abstract

Purpose

The purpose of this paper is to gauge patients’ service perceptions of an interdisciplinary human immunodeficiency virus (HIV) clinic, which uses infectious disease physicians, medical residents, clinical pharmacists, nurses, social workers and students in HIV primary-care delivery.

Design/methodology/approach

Adult patients coming to the HIV clinic for a return visit to the interdisciplinary team completed a questionnaire based on a previously validated HIV-specific patient satisfaction study (n=104). Fourteen modified items assessing overall care-quality and ten original items assessing interdisciplinary services were included.

Findings

Respondents reported high satisfaction levels with the clinic's services. The mean score for the care-quality items was 3.79 (possible 4). The interdisciplinary care items mean score was 3.69 (possible 4). For non-physician disciplines, respondents indicated that nurses, pharmacists and social workers played important roles in their clinic care.

Research limitations/implications

Bias associated with patient selection and survey methods limit the generalizability. The study has implications for measuring interdisciplinary care provided at HIV clinics.

Originality/value

This HIV outpatient care interdisciplinary model is not widely in use. Results are important for those involved in HIV service development and improvement. Findings support integrating non-physician providers into routine outpatient HIV medical visits.

Keywords

Acknowledgements

The authors thank all the staff who helped with this survey. Special thanks to Abigail Baim-Lance, PhD, researcher at the New York State Department of Health AIDS Institute.

Citation

Vachirasudlekha, B., Cha, A., Berkowitz, L. and Shah, B. (2014), "Interdisciplinary HIV care – patient perceptions", International Journal of Health Care Quality Assurance, Vol. 27 No. 5, pp. 405-413. https://doi.org/10.1108/IJHCQA-01-2013-0007

Publisher

:

Emerald Group Publishing Limited

Copyright © 2014, Emerald Group Publishing Limited

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