Technology facilitation on inclusive learning; higher education institutions in Sri Lanka
International Journal of Educational Management
ISSN: 0951-354X
Article publication date: 7 September 2021
Issue publication date: 21 April 2022
Abstract
Purpose
The application of technology to higher education is contributing in many ways to create a highly adaptable, inclusive learning environment for all. This study intends to analyze the role of technology facilitation in creating an inclusive learning environment in the higher education institutions (HEIs), which would connect multi-ethnic students and academics effectively in the Sri Lankan context. Therefore, the primary aim of this study is to explore how technology facilitates inclusive learning in HEIs.
Design/methodology/approach
Based on the qualitative research approach, this study generated data from 30 undergraduates and 10 academics from 5 national universities in Sri Lanka to evaluate the effectiveness of technological facilitation in promoting inclusive learning. The data were then thematically analyzed using NVivo 10.
Findings
The nature of technology facilitation in HEIs and influencing factors such as the internet, search engines, mobile apps and software, cost involved, upgraded knowledge, time efficiency and technological devices. Further, the factors contribute to the HEIs and the benefits realized, such as information gathering, time-saving, cost reduction, information sharing, connective communication, easy learning and online services. On the other hand, challenges such as the involved parties’ resistance to technological change, inadequate infrastructure facilities, lack of technical knowledge, negative perceptions and behaviors, technical failures and health issues will also be assessed.
Research limitations/implications
Implications for policy and practice include a thorough understanding of the nature of technology facilitation in an inclusive environment. The researcher has recommended some strategies and mechanisms to the policymakers that will guide them to use technology as a tool to enhance the inclusive learning practices within HEIs.
Originality/value
This paper presents an original review and it contextualizes the technology facilitations in respect of the inclusive learning environment in HEIs.
Keywords
Acknowledgements
This paper forms part of a special section “Inclusive higher education in cross-cultural settings”, guest edited by Anugamini Srivastava, Sucheta Agarwal and Malini Ganapathy.
Citation
Kirupainayagam, D.S. and Sutha, J. (2022), "Technology facilitation on inclusive learning; higher education institutions in Sri Lanka", International Journal of Educational Management, Vol. 36 No. 4, pp. 441-469. https://doi.org/10.1108/IJEM-02-2020-0048
Publisher
:Emerald Publishing Limited
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