TY  - JOUR
AB  - Purpose Although mediation has increased considerably in popularity and usage, it lacks a coherent framework and evidence base to illuminate the conditions under which different types of mediation strategies are most effective. This has resulted in a wide array of strategies and tactics being offered to mediators, with little sense of which may work best under different conditions. This paper aims to further develop a contingency model of adaptive mediation.Design/methodology/approach The current paper extends previous research on adaptive mediation by presenting findings from focus group and survey research with experienced mediators that help to further develop and specify a new adaptive model of mediation.Findings The findings support the utility of a contingency model of adaptive mediation based on the four fundamental dimensions of mediation situations (conflict intensity, situational constraints, cooperative vs competitive disputant relationships and overt vs covert issues and processes) for better understanding and predicting changes in mediator strategies independent of mediator style preferences.Research limitations/implications The present studies reflect the behavioral tactics experienced mediators recommend when facing the four distinct challenges to mediation. Research has yet to determine whether the sets of tactics recommended would actually be more successfully used in mediations presenting the four challenges. Subsequent research should assess the relative effects of the use of the different behavioral strategies under these conditions.Originality/value The program of research described and extended in this paper is an attempt to develop an integrative model of adaptive mediation, which can ultimately enhance the critical link between mediation research on the one hand and mediation practice on the other.
VL  - 28
IS  - 3
SN  - 1044-4068
DO  - 10.1108/IJCMA-11-2016-0090
UR  - https://doi.org/10.1108/IJCMA-11-2016-0090
AU  - Coleman Peter T.
AU  - Kugler Katharina G.
AU  - Chatman Ljubica
PY  - 2017
Y1  - 2017/01/01
TI  - Adaptive mediation: an evidence-based contingency approach to mediating conflict
T2  - International Journal of Conflict Management
PB  - Emerald Publishing Limited
SP  - 383
EP  - 406
Y2  - 2024/09/18
ER  -