To read this content please select one of the options below:

Resilience in hospitality and tourism: issues, synthesis and agenda

C. Michael Hall (Department of Management, Marketing, and Entrepreneurship, University of Canterbury, Christchurch, New Zealand; College of Hotel and Tourism Management, Kyung Hee University, Seoul, Republic of Korea; Department of Service Management and Service Studies, Lund University, Lund, Sweden; Geography Research Unit, University of Oulu, Oulu, Finland; School of Business and Economics, Linnaeus University, Kalmar, Sweden and Department of CRiC, Taylor University, Kuala Lumpur, Malaysia)
Alexander Safonov (Department of Management, Marketing, and Entrepreneurship, University of Canterbury, Christchurch, New Zealand)
Sarah Naderi Koupaei (Tourism Faculty, Eastern Mediterranean University, Famagusta, Turkey)

International Journal of Contemporary Hospitality Management

ISSN: 0959-6119

Article publication date: 28 September 2022

Issue publication date: 2 January 2023

339

Abstract

Purpose

This paper aims to identify research approaches and issues in relation to the main paradigms of resilience: engineering resilience, ecological resilience and socio-ecological resilience. This paper provides a synthesis of the core elements of each resilience approach and their implications.

Design/methodology/approach

A critical thematic review was undertaken of the hospitality and tourism resilience literature.

Findings

Resilience is a contested boundary object with different understandings according to conceptual and disciplinary position. The dominant approach in hospitality and tourism studies is primarily informed by engineering resilience with the focus at the organizational level. The ontological and epistemological understanding of resilience and change concepts appears limited leading to a lack of appreciation of the multi-scaled nature of resilience and the importance of slow change.

Research/limitations/implications

The research has important implications for understanding the key elements of different approaches to resilience.

Practical implications

The research synthesis may help improve resilience strategy and policymaking, including indicator selection.

Social implications

The research notes the relationship of resilience to sustainability, the potential for learning and decision-making practices.

Originality/value

In addition to thematic analysis, a model of the multi-scaled nature of resilience is provided and the key elements of the three main approaches with implications for theory and practice.

Keywords

Citation

Hall, C.M., Safonov, A. and Naderi Koupaei, S. (2023), "Resilience in hospitality and tourism: issues, synthesis and agenda", International Journal of Contemporary Hospitality Management, Vol. 35 No. 1, pp. 347-368. https://doi.org/10.1108/IJCHM-11-2021-1428

Publisher

:

Emerald Publishing Limited

Copyright © 2022, Emerald Publishing Limited

Related articles