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Clustering benefits for upscale urban hotels

Ainhoa Urtasun (Department of Business Management, Universidad Publica de Navarra, Pamplona, Spain)
Isabel Gutiérrez (Department of Business Economics, Universidad Carlos III de Madrid, Madrid, Spain)

International Journal of Contemporary Hospitality Management

ISSN: 0959-6119

Article publication date: 8 May 2017




The aim of this paper is twofold. First, clustering patterns of urban hotels are explored, and, second, clustering effects on performance for upscale urban hotels are estimated.


Local indicators of spatial association (LISA) were computed using geographic information system (GIS) techniques. Clustering for the entire population of hotels in Madrid was explored visualizing LISA statistics. Then, a system generalized method of moments regression was applied to test a set of hypotheses about the performance effects of LISA statistics for a sample of upscale urban hotels.


Two significantly distinct types of clusters are identified: dense “cold spots” or clusters containing many low-priced hotels and quiet “hot spots” or clusters only containing a few high-priced hotels. And, estimates confirmed two important results: evidence of adverse selection when clustering and evidence of positive location economies for upscale hotels.

Practical implications

This study has a number of relevant implications for making better hotel location decisions. Specifically, the paper shows the applicability of GIS to find statistically significant clustering in the data. In the hotel sector, knowing exactly where hotel clustering occurs and of what type is of vital importance.


This paper’s novel application of LISA based on GIS techniques for hotel clustering sheds light on the effects of clustering on performance to convey the subtle nuances of the relationship for upscale urban hotels.



The authors wish to express their gratitude for the financial support provided by the Spanish Commission for Science and Technology (CICYT projects SEC2003-03474 and SEC2003-06457).


Urtasun, A. and Gutiérrez, I. (2017), "Clustering benefits for upscale urban hotels", International Journal of Contemporary Hospitality Management, Vol. 29 No. 5, pp. 1426-1446.



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