Event innovation induced corporate branding

Abstract

Purpose

This paper aims to empirically investigate how event innovation may induce desirable corporate branding.

Design/methodology/approach

A survey yielded 280 complete responses from tourists who had attended an event in Macau. Structural equation modeling was used to test the innovation-corporate loyalty framework through perceived event value and corporate image, with a multi-group comparison to examine differences between first-time and repeat customers.

Findings

The results indicate that innovation is not only the key to value enhancement of the event but also an efficacious instrument of branding the parent company and building corporate loyalty; only product-related innovation has a significant impact on event value; both functional and emotional values induce a more favorable corporate image; and event-induced corporate branding is more effective in securing repeat business than attracting new clientele.

Practical implications

The findings help hospitality operators and event planners to leverage innovative events for corporate branding and cater to different customer segments by providing distinct marketing strategies.

Originality/value

The study contributes to the body of knowledge regarding event management and corporate branding and sheds light on future research to explore the initiative and benefit of pushing forward event innovation.

Citation

Yang, F.X. and Tan, S.X. (2017), "Event innovation induced corporate branding", International Journal of Contemporary Hospitality Management, Vol. 29 No. 3, pp. 862-882. https://doi.org/10.1108/IJCHM-09-2015-0512