Influence of specialized hotels on employees’ perception of abuse in the selective tourism destination

Aleksa Š. Vučetić (Faculty of Tourism and Hospitality, University of Montenegro, Kotor, Montenegro)

International Journal of Contemporary Hospitality Management

ISSN: 0959-6119

Publication date: 12 February 2018

Abstract

Purpose

This paper aims to determine to what extent there is a difference in employees’ perception of abuse in the selective tourism destination in various types of specialized hotels.

Design/methodology/approach

A survey of employees in specialized hotels in the selective tourism destination has the sample of 1,796 cases. Multivariate analysis of variance is used for testing the level of perception’s differences.

Findings

There is a statistically significant difference in the perception of abuse among employees in various types of specialized hotels such as wellness hotels, sport hotels, business hotels and congress hotels.

Research limitations/implications

The results offer employees’ perception of differences about abuse in various types of specialized hotels in the selective tourism destination. There is a possibility of practical usage of methodology for identification of the most often types of abuse in specialized hotels. The identification of abuse is to protect specific social structures such as employees in specialized hotels in the selective tourism destination.

Originality/value

Research could serve as a good example for future practical and theoretical research in the field of abuse and specialized hotels. The paper can be used as a methodological tool to show how to identify the most often types of abuse in specialized hotels in a concrete selective tourism destination.

Keywords

Citation

Vučetić, A.Š. (2018), "Influence of specialized hotels on employees’ perception of abuse in the selective tourism destination", International Journal of Contemporary Hospitality Management, Vol. 30 No. 2, pp. 740-756. https://doi.org/10.1108/IJCHM-08-2016-0434

Publisher

:

Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited

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