TY  - JOUR
AB  - Purpose This paper aims to propose and test a moderated mediation model examining the relationships among ethical work climate, organizational identification, leader-member-exchange (LMX) and organizational citizenship behavior (OCB).Design/methodology/approach Numerous regression analyses were performed using PROCESS (version 2.13), a macro for SPSS developed by Hayes (2017) to test this moderated mediation model.Findings The analytical results showed that organizational identification mediates the positive relationship between an ethical work climate and OCB. The analytical results also showed that LMX moderates the direct effect of ethical work climate on organizational identification and that LMX also moderates the indirect effect of ethical work climate on OCB via organizational identification.Practical implications This study provides numerous valuable implications for hotels to develop effective strategies to promote employees’ OCB and improve their organizational identification.Originality/value This study was the first attempt to propose and test a moderated mediation model that explores the relationships among ethical work climate, organizational identification, leader-member-exchange (LMX) and OCB.
VL  - 32
IS  - 1
SN  - 0959-6119
DO  - 10.1108/IJCHM-07-2018-0563
UR  - https://doi.org/10.1108/IJCHM-07-2018-0563
AU  - Teng Chih-Ching
AU  - Lu Allan Cheng Chieh
AU  - Huang Zhi-Yang
AU  - Fang Chien-Hua
PY  - 2019
Y1  - 2019/01/01
TI  - Ethical work climate, organizational identification, leader-member-exchange (LMX) and organizational citizenship behavior (OCB): A study of three star hotels in Taiwan
T2  - International Journal of Contemporary Hospitality Management
PB  - Emerald Publishing Limited
SP  - 212
EP  - 229
Y2  - 2024/09/25
ER  -