TY - JOUR AB - Purpose The purpose of this paper is to explore whether the use of high-performance work systems (HPWSs) facilitates the development of organizational ambidexterity directly or through a mediating variable such as ambidextrous organizational culture.Design/methodology/approach The theoretical model and the hypotheses proposed were tested using a sample of 100 Spanish hotels. The data analysis method used was the partial least squares.Findings The results of the research confirm that HPWSs exert a direct influence on organizational ambidexterity. HPWSs shape and integrate exploitative and exploratory activities through the construction of a culture that promotes organizational diversity and shared vision, which are needed to shape a suitable context for ambidexterity. Therefore, ambidextrous organizational culture emerges as a mediating variable between HPWSs and organizational ambidexterity. Finally, the ambidexterity of hotels has a positive impact on their performance.Originality/value The present paper presents new alternatives when undertaking research on organizational ambidexterity. More specifically, this research incorporates a mediator variable called ambidextrous organizational culture between HPWSs and organizational ambidexterity, which has not been considered before. VL - 30 IS - 12 SN - 0959-6119 DO - 10.1108/IJCHM-06-2017-0326 UR - https://doi.org/10.1108/IJCHM-06-2017-0326 AU - Úbeda-García Mercedes AU - Claver-Cortés Enrique AU - Marco-Lajara Bartolomé AU - García-Lillo Francisco AU - Zaragoza-Sáez Patrocinio Carmen PY - 2018 Y1 - 2018/01/01 TI - Continuous innovation in the hotel industry: The development of organizational ambidexterity through human capital and organizational culture in Spanish hotels T2 - International Journal of Contemporary Hospitality Management PB - Emerald Publishing Limited SP - 3609 EP - 3631 Y2 - 2024/04/16 ER -