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Revisiting the financial performance – corporate social performance link

Serin Choi (Department of Hospitality Management, Pennsylvania State University, University Park, Pennsylvania, USA)
Seoki Lee (School of Hospitality Management, Pennsylvania State University, University Park, Pennsylvania, USA)

International Journal of Contemporary Hospitality Management

ISSN: 0959-6119

Article publication date: 14 August 2018

Issue publication date: 10 September 2018

847

Abstract

Purpose

The existing literature has focused heavily on investigating the effect of corporate social performance (CSP) on financial performance (FP) but has not paid sufficient attention to an inverse causation of the relationship. Moreover, while some of the literature argues that FP positively affects CSP, based on the slack resources theory, others have found negative effects of FP on CSP, supporting the managerial opportunism perspective. Thus, this paper aims to address the impact of FP on CSP. Further, this study examines the moderating role of franchising to better understand the relationship.

Design/methodology/approach

This study uses and expands the models derived from the CSP literature to confirm the effects of FP on CSP with the moderating role of franchising within the restaurant industry. Using two-way fixed effects models, it effectively addresses important problems embedded in the panel data.

Findings

The findings show a positive effect of FP on CSP, which is inconsistent with Park and Lee’s (2009) findings and supports the slack resources theory. Further, the interesting results show that the impact of FP on CSP diminishes as a firm franchises more, supporting the double-sided moral hazard framework of the agency theory.

Originality/value

This paper fills the lacuna in both the existing literature on the relationship between CSP and FP and the franchising. This study contributes to enhancing restaurant practitioners’ understanding of the double-sided moral hazard of agency theory unique to franchising context.

Keywords

Citation

Choi, S. and Lee, S. (2018), "Revisiting the financial performance – corporate social performance link", International Journal of Contemporary Hospitality Management, Vol. 30 No. 7, pp. 2586-2602. https://doi.org/10.1108/IJCHM-04-2017-0195

Publisher

:

Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited

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