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Ex post i-deals, work-life balance, and work well-being in the hospitality industry: the moderating role of gender

Ning Sun (College of Tourism and Service Management, Nankai University, Tianjin, China)
Sai Liang (College of Tourism and Service Management, Nankai University, Tianjin, China)
Hui Li (College of Tourism and Service Management, Nankai University, Tianjin, China)
Haiyan Song (School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Kowloon, China)

International Journal of Contemporary Hospitality Management

ISSN: 0959-6119

Article publication date: 9 January 2023

117

Abstract

Purpose

This study aims to examine the effect of several types of ex post idiosyncratic deals (i-deals) on work–life balance and work well-being, focusing on the mediating effect of work–life balance on the relationship between ex post i-deals and work well-being as well as the moderating effect of gender on the relationship between ex post i-deals and work–life balance in the hospitality industry.

Design/methodology/approach

This study uses a questionnaire survey of 642 hotel managers from developed cities in China and analyze the data with structural equation modeling. This study also conducts on-site interviews among 20 hotel managers to support conclusions of the survey.

Findings

The results indicate that task i-deals as well as career and incentives i-deals significantly promote work–life balance, thereby indirectly improving work well-being. However, the impact of flexibility i-deals on work–life balance and work well-being is insignificant. The influence of career and incentives i-deals on work–life balance for males is slightly stronger than that for females.

Practical implications

This study has practical implications for hotel employers in terms of using various ex post i-deals to motivate and retain hotel managers by improving personal work–life balance and work well-being.

Originality/value

As one of early attempts to highlight the potential of i-deals to serve as solutions for work–life conflicts and unhappiness issues among hotel managers, this study provides novel insights into the mediating process between ex post i-deals and work well-being from the work–life balance perspective as well as distinct influences of various ex post i-deals on work–life balance for male and female managers.

Keywords

Acknowledgements

This paper is the achievement of Tianjin Philosophy and Social Sciences Planning Research Project (China, TJGL21-034).

Declarations of interest: none.

Citation

Sun, N., Liang, S., Li, H. and Song, H. (2023), "Ex post i-deals, work-life balance, and work well-being in the hospitality industry: the moderating role of gender", International Journal of Contemporary Hospitality Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/IJCHM-03-2022-0350

Publisher

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Emerald Publishing Limited

Copyright © 2022, Emerald Publishing Limited

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