TY  - JOUR
AB  - Purpose– The purpose of this paper is to outline a practical approach to best practice in corporate learning and development (L&D) – within the context of measuring the return on investment (ROI) of any piece of learning. Design/methodology/approach– Report of a webinar, augmented with other research and observations. Findings– Employee development is at the top of CEO priority lists – at least in the USA. While there are a number of ways by which a learner can acquire the knowledge and skills to develop her/himself, there are four approaches to learning and development (L&D) activity particularly worth investigating from an ROI perspective. In terms of learning, size matters. Learning stands a better chance of being assimilated and applied if it is miniaturised – and adheres to five “best practice” strategies. Practical implications– Organisations can increase the effectiveness of their L&D activities – along with their return on investment (ROI) in learning if they follow five “best practice” strategies. These should be: Aligned to organisational objectives, Self-paced and learner-focused, Designed to embed learning into workflow, granular, bite-sized, chunked learning, Delivered via a multi-media approach – using a blend of video, graphics, audio, text and which is made available to the learner via a choice of delivery media to suit the learner's learning preferences, tastes and needs as well as the available delivery technology. Originality/value– As above. The paper also outlines some of the key issues in seeking to measure the ROI of learning objectively.
VL  - 46
IS  - 7
SN  - 0019-7858
DO  - 10.1108/ICT-08-2014-0051
UR  - https://doi.org/10.1108/ICT-08-2014-0051
AU  - Little Bob
PY  - 2014
Y1  - 2014/01/01
TI  - Best practices to ensure the maximum ROI in learning and development
T2  - Industrial and Commercial Training
PB  - Emerald Group Publishing Limited
SP  - 400
EP  - 405
Y2  - 2024/09/26
ER  -