TY  - JOUR
AB  - Purpose The purpose of this paper is to explore how cultural intelligence (CQ) and emotional intelligence (EI) can assist with navigating the complexities associated with diversity in the workplace.Design/methodology/approach This paper was developed through a comprehensive literature review related to the constructs of EI and CQ.Findings The authors focused on the conceptualization and evolution of the intelligence types as reflected in the literature, examine research that connects the intelligence types with issues of the workplace, and its contributions when used in a diverse workplace for improving organizational outcomes and access and inclusion of underrepresented cultural and social groups.Originality/value This paper explores the constructs of EQ and CQ and specifically the value the constructs may provide to individuals and organizations. Further, means of developing CQ and EI are discussed
VL  - 49
IS  - 7/8
SN  - 0019-7858
DO  - 10.1108/ICT-06-2017-0040
UR  - https://doi.org/10.1108/ICT-06-2017-0040
AU  - Clark Jeremy Michael
AU  - Polesello Daiane
PY  - 2017
Y1  - 2017/01/01
TI  - Emotional and cultural intelligence in diverse workplaces: getting out of the box
T2  - Industrial and Commercial Training
PB  - Emerald Publishing Limited
SP  - 337
EP  - 349
Y2  - 2024/04/19
ER  -