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Enablers of knowledge sharing for organizational sustainability: proposing a conceptual framework

Minisha Gupta (Department of Research and Development, Quality Cognition Private Limited, New Delhi, India)
Sucheta Agarwal (Institute of Business Management, GLA University, Mathura, India)

Industrial and Commercial Training

ISSN: 0019-7858

Article publication date: 27 December 2022

Issue publication date: 22 March 2023




This study aims to propose a conceptual framework describing the relationship between enablers of knowledge sharing (KS) and organizational sustainability.


An in-depth literature review based on preferred reporting items for systematic reviews and meta-analyses flowchart was conducted to identify the enablers of KS. The study develops a conceptual framework by assimilating enablers of KS on three levels: individual, technical and organizational, to attain organizational sustainability.


Enablers of KS are beneficial for organizations to enable problem-solving, better and faster decision-making, stimulating creativity and innovation, improved customers’ services and leveraging employees’ talent.

Research limitations/implications

Within organizational structure, KS can be fostered by a culture that encourages employees to generate novel and creative ideas.


The model of KS presented in this study is applicable to organizations in more complex and uncertain contexts, e.g. the postpandemic era to retain and sustain talented employees.



The author did not receive any funding for this research work. The author also declines any conflict of interest.


Gupta, M. and Agarwal, S. (2023), "Enablers of knowledge sharing for organizational sustainability: proposing a conceptual framework", Industrial and Commercial Training, Vol. 55 No. 2, pp. 199-212.



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