Enablers of knowledge sharing for organizational sustainability: proposing a conceptual framework

Abstract

Purpose

This study aims to propose a conceptual framework describing the relationship between enablers of knowledge sharing (KS) and organizational sustainability.

Design/methodology/approach

An in-depth literature review based on preferred reporting items for systematic reviews and meta-analyses flowchart was conducted to identify the enablers of KS. The study develops a conceptual framework by assimilating enablers of KS on three levels: individual, technical and organizational, to attain organizational sustainability.

Findings

Enablers of KS are beneficial for organizations to enable problem-solving, better and faster decision-making, stimulating creativity and innovation, improved customers’ services and leveraging employees’ talent.

Research limitations/implications

Within organizational structure, KS can be fostered by a culture that encourages employees to generate novel and creative ideas.

Originality/value

The model of KS presented in this study is applicable to organizations in more complex and uncertain contexts, e.g. the postpandemic era to retain and sustain talented employees.

Citation

Gupta, M. and Agarwal, S. (2023), "Enablers of knowledge sharing for organizational sustainability: proposing a conceptual framework", Industrial and Commercial Training, Vol. 55 No. 2, pp. 199-212. https://doi.org/10.1108/ICT-05-2022-0026