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Capacity building boost employees performance

Tahir Ahmad (Department of Management Science, Iqra University, Islamabad, Pakistan)
Faiza Farrukh (Department of Management Science, Mohammad Ali Jinnah University, Islamabad, Pakistan)
Sana Nazir (Department of Engineering, Islamia University of Bahawalpur, Pakistan)

Industrial and Commercial Training

ISSN: 0019-7858

Article publication date: 2 March 2015




The purpose of this paper is to conduct to investigate the factors that enhance employee's performance at workplace. To observe intrinsic feature capacity building and extrinsic features such as supervisory support and organizational support for career development (OSCD) role in employee's productivity.


Quantitative research approach was used; middle level employees of banking industry were selected for analyzing this concept. Reliability and validly of 45 items were ensured and SPSS version 20 was used for model testing by multiple regression analysis technique.


Research outcomes depict that supervisory support and OSCD development does not impact significantly on employees performance of banking sector, whereas capacity building of an individual employee leads to enhance his/her performance.

Research limitations/implications

Capacity building of employee's leads to enhance performance as justified by this research, however, cannot be achieved without providing support for career development to their employees. Therefore, impact of organizational support on capacity building of employee's may be interest corner for researchers.


Observed capacity building positive has impact on employee's performance along with the external factors with statistically significant measures.



Ahmad, T., Farrukh, F. and Nazir, S. (2015), "Capacity building boost employees performance", Industrial and Commercial Training, Vol. 47 No. 2, pp. 61-66.



Emerald Group Publishing Limited

Copyright © 2015, Emerald Group Publishing Limited

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