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Management commitment and awareness creation – ICT safety and security in electric power supply network companies

Ruth Østgaard Skotnes (Center for Risk Management and Societal Safety, Department of Media, Culture and Social Sciences, University of Stavanger, Stavanger, Norway)

Information and Computer Security

ISSN: 2056-4961

Article publication date: 13 July 2015

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Abstract

Purpose

This paper aims to follow-up on previous research by studying the degree of management commitment to information and communication technology (ICT) safety and security within network companies in the electric power supply sector, implementation of awareness creation and training measures for ICT safety and security within these companies and the relationship between these two variables.

Design/methodology/approach

Data were mainly collected through a survey among users of ICT systems in network companies within the Norwegian electric power supply sector. In addition, qualitative data were gathered through interviews with representatives from the regulatory authorities, and observation studies were conducted at ICT safety and security conferences.

Findings

In accordance with previous research, our survey data showed a statistically significant correlation between management commitment to ICT safety and security and implementation of awareness creation and training measures. The majority of survey respondents viewed the degree of management commitment to ICT safety and security within their own organization as high, even though qualitative studies showed contradictory results. The network companies had implemented awareness creation and training measures to a varying degree. However, interactive awareness measures were used to a lesser extent than formal one-way communication methods.

Originality/value

The paper provides insight into management commitment to and implementation of awareness creation and training measures for ICT safety and security within network companies.

Keywords

Citation

Skotnes, R.Ø. (2015), "Management commitment and awareness creation – ICT safety and security in electric power supply network companies", Information and Computer Security, Vol. 23 No. 3, pp. 302-316. https://doi.org/10.1108/ICS-02-2014-0017

Publisher

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Emerald Group Publishing Limited

Copyright © 2015, Emerald Group Publishing Limited

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