Emerald Group Publishing Limited
Effective Modern Coaching: The Principles and Art of Successful Business Coaching
Article Type: Suggested reading From: Human Resource Management International Digest, Volume 23, Issue 2
Myles Downey, 2014, LID Publishing, ISBN: 9781907794766
Members of the Baby Boomer generation are passing into retirement. They are being replaced in the workforce by the Millennial generation. In general terms, these people tend to be more confident of their own worth. They are often less compliant than their Baby Boomer equivalents. Many of them are also more creative, and almost all are more at ease with information technology.
Employers, though, often struggle to find ways to respond to this new set of behaviors. Their problems are aggravated because they occur against the background of a more volatile business world.
Responding appropriately is, in part, about finding ways to engage the Millennials in their organizations and help them to develop and deploy their talents to their own benefit and to that of their employers.
Business coach Myles Downey provides techniques for managers, executives and coaches who want to bring out the full potential of their Millennial employees through coaching. He examines the art of coaching from different perspectives and through practical models.
The spectrum of coaching, for example, goes from the directive to the non-directive coaching through the stages of instructing, giving advice, offering advice, giving feedback, making suggestions, asking questions that raise awareness, summarizing, paraphrasing, reflecting and learning to understand.
The author’s TGROW model deals with topic clarification and exploration, goal-setting, understanding where the person is now in relation to his or her goals, exploring ways of moving forward, and identifying and agreeing specific action.
The book also offers sample dialogs of how to handle various coaching situations.
Effective Modern Coaching broadly succeeds in its principal aim of helping to develop coaches who can improve the performance of individuals and teams in their organizations.
Reviewed by David Pollitt, Editor, Human Resource Management International Digest.