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Authentic appreciation creates a winning workforce: Focus on the individual and watch the transformation take place

Paul White (Appreciation at Work, Wichita, Kansas, United States.)

Human Resource Management International Digest

ISSN: 0967-0734

Article publication date: 12 January 2015

Abstract

Purpose

Emphasizes the importance of keeping staff happy and feeling appreciated and reveals how best to do this.

Design/methodology/approach

Shows what happens when employees do not feel valued and explains how best to correct this.

Findings

Claims that when employees do not feel valued, staff dissatisfaction, tension in the office, more errors, poor customer service and higher staff turnover may follow.

Practical implications

Describes how team members feel appreciated when appreciation is: communicated regularly; in the language and actions important to the recipient; delivered individually and is about him or her personally; and when the appreciation is viewed as being authentic.

Social implications

Reveals that almost 80 per cent of people who quit their jobs cite not feeling valued as a key reason.

Originality/value

Shows how communicating appreciation effectively can help to transform the workplace.

Keywords

Citation

White, P. (2015), "Authentic appreciation creates a winning workforce: Focus on the individual and watch the transformation take place", Human Resource Management International Digest, Vol. 23 No. 1, pp. 25-27. https://doi.org/10.1108/HRMID-12-2014-0161

Publisher

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Emerald Group Publishing Limited

Copyright © 2015, Emerald Group Publishing Limited