Perceived servant leadership: the impact of servant leadership on intrinsic and extrinsic job satisfaction
Human Resource Management International Digest
ISSN: 0967-0734
Article publication date: 26 February 2020
Issue publication date: 9 March 2020
Abstract
Purpose
The purpose of this study is to assess the impact of perceived servant leadership on the intrinsic and extrinsic job satisfaction of followers.
Design/methodology/approach
Data was gathered from the responses of 205 employees working in service- sector organizations in Kuwait as part of a larger questionnaire survey on employee satisfaction and leadership. Servant leadership was then measured using Liden’s (2008) 28 item servant leader instrument and analyzed using factor analysis and structural equation modeling.
Findings
The results suggest that the seven factor model proposed by Linden (2008) is shown to be valid in this study with good reliability. In addition a second-order factor analysis showed strong positive correlations were found between servant leadership and both intrinsic (0.69) and extrinsic (0.08) job satisfaction.
Practical implications
Promoting altruistic approaches to leadership which increases extrinsic and intrinsic job satisfaction will have a positive effect on the organizational goals. Leaders should be made aware of this so they can put interventions in place to improve overall performance.
Originality/value
This paper is of value as research examining the relationship between servant leadership and job satisfaction has been limited so it adds to the body of knowledge with particular relevance to the nature of this relationship in the service sector in the Middle East.
Keywords
Citation
(2020), "Perceived servant leadership: the impact of servant leadership on intrinsic and extrinsic job satisfaction", Human Resource Management International Digest, Vol. 28 No. 2, pp. 27-29. https://doi.org/10.1108/HRMID-11-2019-0267
Publisher
:Emerald Publishing Limited
Copyright © 2020, Emerald Publishing Limited