Finding the weak link in the chain: an integrated performance measurement framework for complex logistics systems

Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

The study develops an integrated performance management framework for complex, multi-role organizations that incorporates performance management design, systems thinking and problem-solving (theory of constraint). The authors test the applicability of their framework through an oil and gas industry case study, demonstrating its usability.

Originality

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Citation

(2021), "Finding the weak link in the chain: an integrated performance measurement framework for complex logistics systems", Human Resource Management International Digest, Vol. 29 No. 1, pp. 18-22. https://doi.org/10.1108/HRMID-08-2020-0191